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Customer Ideas Portal

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Recurring meeting option

With the new all in one App we are loosing the recurring meeting tab where all our monthly recurring meetings are stored to easily refer back to. is this something that will be coming back in the future?
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Which queues are a user assigned to - instead of having to go through each queue to find out

Instead of having to look through each queue (especially when you have 80) to see who is a member, it would be beneficial to be able to click on a user and see which queues they have been assigned to.
Guest about 2 years ago in RingCentral Phone 2 Under review

Alerts when entering and leaving call queue + restricting users from exiting call queue

Kind of baffling to me that there is no option to restrict users from exiting a call queue nor is there a way to send alerts to a manager if someone stops accepting call queue calls. Only option we have right now is to create a custom role for the...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Give co-host more authority during RingCentral Video

By having the host being the only one with access to the Meeting Room function (setting up rooms, designating participants, etc.), for larger group meetings, this does not allow for an efficient distribution of work and sharing of tasks. Giving sh...
Guest about 2 years ago in RingCentral Video 1 Under review

HUD on Desk Phone

It would be nice to see who other users on our phone system are talking to on the desk phone.
Afshin Asher about 2 years ago in RingCentral Phone 0 Under review

Segregation of contacts on Apple iPhone and sort via Last Name/First Name

To categorize my contacts in different categories
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow Integration with Keap/Infusionsoft

We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!
Guest about 2 years ago in RingCentral Integrations 1 Under review

Allow outbound fax cover sheets to be updated

When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.
Chris Frassanito about 2 years ago in RingCentral Web/Desktop App 3 Under review

Increasing Ring Group Numbers Beyond 30

My account requires Ring Groups on users due to directing calls to users based on zip codes. My team is getting larger but cannot go past 30 on the ring groups. Also we cannot use simultaneous as we use an outside provider for answering services. ...
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

More pronouns in Ring Central

Ring Central only allows the following genders in their profile section: Unspecified Male Female Is there any way to add to this list? We believe it would be helpful to our employees, especially as one has recently come out as non-binary. Here’s m...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review