Customer Ideas Portal

With the new all in one App we are loosing the recurring meeting tab where all our monthly recurring meetings are stored to easily refer back to. is this something that will be coming back in the future?

Instead of having to look through each queue (especially when you have 80) to see who is a member, it would be beneficial to be able to click on a user and see which queues they have been assigned to.

Kind of baffling to me that there is no option to restrict users from exiting a call queue nor is there a way to send alerts to a manager if someone stops accepting call queue calls. Only option we have right now is to create a custom role for the...

By having the host being the only one with access to the Meeting Room function (setting up rooms, designating participants, etc.), for larger group meetings, this does not allow for an efficient distribution of work and sharing of tasks. Giving sh...

It would be nice to see who other users on our phone system are talking to on the desk phone.

To categorize my contacts in different categories

We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!

When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.

My account requires Ring Groups on users due to directing calls to users based on zip codes. My team is getting larger but cannot go past 30 on the ring groups. Also we cannot use simultaneous as we use an outside provider for answering services. ...

Ring Central only allows the following genders in their profile section: Unspecified Male Female Is there any way to add to this list? We believe it would be helpful to our employees, especially as one has recently come out as non-binary. Here’s m...