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Customer Ideas Portal

Showing 4761

Fax Notification Via Encrypted Email

Receiving encrypted emails with the fax attachment will be a great addition for our fast pace healthcare clinic.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

rc app mobile keypad sounds

please add a feature to disable the keypad sounds on RC app mobile for Android and IOS
John Ramirez about 2 years ago in RingCentral Mobile App 0 Under review

Outbound call from deskphone when double-click number in call history on desktop app

Currently, if you double-click a phone number in the call history on the desktop app it initiates the call via the computer. Looking for method where it will initiate the call on the desktop phone instead. Need to use desktop phone for the call an...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Option to block calls from Google Adworks

Subscribers that have relationship with Google or a third-party using Google for advertising purposes been having call forwarding issue. Subscribers need to reach back to their advertising vendor or Google directly to disable call forwarding rule.
Wilhelmina Regal about 2 years ago in RingCentral Admin Portal 0 Under review

Make call queue numbers available as outbound caller ID numbers in User Settings templates

Currently numbers assigned to call queues are not available to be used as outbound caller ID numbers in User Settings templates. They appear in individual user settings, but when you are editing a template only site-level numbers appear. If you ha...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Point top-level Site extension to call queue or extension instead of IVR (without Custom Answering Rule)

Currently the top level Site extensions are located under the Auto-Receptionist menu, and the only option for business hours is to select an IVR (after hours allows an extension). Really these Site objects should be moved outside of Auto-Reception...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Configure phone buttons for items other than Presence

For supported phones like the Polycom VVX 450, we should be able to control all the buttons for all types of uses, not just Presence and park locations. We should be able to add extensions and speed dials, paging groups, etc. to keys on the phone ...
Guest about 2 years ago in Hardware / RingCentral Admin Portal 7 Under review

Assign call queue membership, park locations, pickup groups, paging groups, etc. using User Settings Templates

We would like to reduce the number of manual steps it takes to configure a new user. Currently we need to manually add users to call queues, park locations, pickup groups, and paging groups, each separately. Ideally we should be able to have these...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Backup and restore all configuration settings

I would like to be able to back up and restore all configuration settings from the Admin Portal to a file, to be able to be restored in the event they are lost. This should include at the least everything in the Phone System menu, and User Setting...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Add option to 'block and delete' phone numbers

It is more efficient to block and delete a phone number with one click, instead of one click to block, then one click to delete.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review