Customer Ideas Portal

It would be great for our customers to know who their call is being forwarded to when an admin adjust a user's call handling setting to be forwarded to a co-worker. Adding a customizable announcement feature for fowarded calls would be benificial.

We use status' to indicate our availability - this is especially beneficial to verify if an employee is working in the office, from home, remote, at a customer, etc etc. However, all outside organizations that I have communicated with can also see...

Please can the date/time format be changeable or atleast by default use the local OS settings. E.g. we are in the UK but the date/time is in US format Month/Day and not Day/Month.

Would it be possible for the formula used to generate the Call Recording Link ( rcsfl__Call_Recording__c) in the Salesforce integration to be https:// rather than http://, please? Currently, when users click on the Call Recording link, the call re...

Max Agent history list is too short and there is visibility to only 2 calls in the history list. We need the history list to be much longer please.

The ability to add contacts to an existing text conversation. Currently this ability is not available.

ADD PERFEX CRM Integration with RingCentral Phone Customer Relationship & Project Management PERFEX CRM https://www.perfexcrm.com/.

Created a company dashboard but it is useless if only the person who can created it can change the date

Becaues it would eliminate Twilio while bringing RC more subscribers

I would love the ability to print my documents into the ring central app, from my Mac, just like I am able to do on my PC.