Customer Ideas Portal

One of the things that management would like to have is a list of people that join each session. This would be helpful for all types of web meetings that will be even on past meetings.

According to RC's own knowledge base, this feature did exist at one time: https://support.ringcentral.com/article/10644-user-roles-permissions-set-default-role.html Backstory: we decided not to utilize SMS messaging in our environment. So a custom...

Currently there are no available numbers for Osaka, Japan. As a business in Japan, it is not a good option to assign Tokyo numbers to Osaka that is why Osaka numbers are needed.

I received these texts that contain phishing scam: From: (833) 705-1026 Received: Saturday, March 06, 2021 at 12:59 PM Message: Alert! - NyDMV # Please, update your current mailing and contact information to meet REALID requirements. Update Now at...

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not

We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.

I would like to see more granular controls in the user admininstration permission group under "Roles", so that we can remove specific abilities such as adding and deleting users, but still give certain staff the ability to access user settings suc...

choose which users/extensions will be archived verses all of them

There is not a way to identify all email addresses that are listed in RingCentral to receive notifications for message only mailboxes. We have a need to determine if any terminating employee is listed in the notification field to receive notificat...

It would be very efficient if there was a feature where the Ringcentral user is able to download all the pictures sent through Ringcentral by the customer. It is very time-consuming when the user has to go to each picture one by one to download th...