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Customer Ideas Portal

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Participant list on web meetings

One of the things that management would like to have is a list of people that join each session. This would be helpful for all types of web meetings that will be even on past meetings.
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Please restore the ability to change the default role for a new user

According to RC's own knowledge base, this feature did exist at one time: https://support.ringcentral.com/article/10644-user-roles-permissions-set-default-role.html Backstory: we decided not to utilize SMS messaging in our environment. So a custom...
Jason Howard about 2 years ago in RingCentral Admin Portal 0 Under review

RingCentral Number for Osaka, Japan

Currently there are no available numbers for Osaka, Japan. As a business in Japan, it is not a good option to assign Tokyo numbers to Osaka that is why Osaka numbers are needed.
Guest about 2 years ago in RingCentral Phone 0 Under review

Add a feature to flag or blacklist a text message containing spam or Phishing scam

I received these texts that contain phishing scam: From: (833) 705-1026 Received: Saturday, March 06, 2021 at 12:59 PM Message: Alert! - NyDMV # Please, update your current mailing and contact information to meet REALID requirements. Update Now at...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

The ability to disable features company wide

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Glip: Create task as Zapier action

We can have messages post from Zapier but cannot get tasks to be created. It would be great to have a task generate automatically as a result of a form submission.
Guest about 2 years ago in RingCentral Integrations 0 Under review

Granular User Management Permissions

I would like to see more granular controls in the user admininstration permission group under "Roles", so that we can remove specific abilities such as adding and deleting users, but still give certain staff the ability to access user settings suc...
Elyse Watts about 2 years ago in RingCentral Phone 1 Under review

choose which users/extensions will be archived

choose which users/extensions will be archived verses all of them
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Report/Export of Emails Listed for All Notifications

There is not a way to identify all email addresses that are listed in RingCentral to receive notifications for message only mailboxes. We have a need to determine if any terminating employee is listed in the notification field to receive notificat...
Bethany Garcia about 2 years ago in RingCentral Admin Portal 0 Under review

Mass downloading of picture SMS

It would be very efficient if there was a feature where the Ringcentral user is able to download all the pictures sent through Ringcentral by the customer. It is very time-consuming when the user has to go to each picture one by one to download th...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review