All ideas

We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.

It would be of benefit to have an option to have a dark mode on the site. Have a bright dashboard causes strain on the eyes.

To import old messages from another carrier to RingCentral after the porting.

PCI compliance requires that any credit card information not be recorded. being able to disable Automatic call recording would allow this tool to be usable on any ext. https://www.pcidssguide.com/what-you-should-know-about-pci-compliant-call-recor...

so files that are saved to the email account on the phone will not be deleted

Reset all user PIN Code all at the same time without going to each extension in the account.

We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a ...

Currently, the call log portion of the app doesn't include calls that resulted in voicemails, even in missed calls. This seems weird. Voicemails can continue to be separated into their own section, but why cant I find the call in the "All Calls" s...

Not all businesses route straight to an IVR menu. Most actually route to a call queue which is currently not an option.

Hi as a company that uses property ware a lot. We need to have a way to synchronize Property ware to Ring Central.