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Status in Contacts

We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
Tessa Mabrey about 2 years ago in RingCentral Web/Desktop App 2 Under review

EYE STRAIN

It would be of benefit to have an option to have a dark mode on the site. Have a bright dashboard causes strain on the eyes.
Guest about 1 year ago in RingCentral Analytics 0 Under review

To import old messages from another carrier to RingCentral after the porting.

To import old messages from another carrier to RingCentral after the porting.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

ability to disable call recording

PCI compliance requires that any credit card information not be recorded. being able to disable Automatic call recording would allow this tool to be usable on any ext. https://www.pcidssguide.com/what-you-should-know-about-pci-compliant-call-recor...
Joseph Stewart about 1 year ago in RingCentral Phone 0 Under review

remove pop up error message on RingCentral mobile app without updating the the iOS version or removing the account on the phone

so files that are saved to the email account on the phone will not be deleted
John Aporto about 1 year ago in RingCentral Mobile App 0 Under review

Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo about 2 years ago in RingCentral Admin Portal 0 Under review

Flip Phone Support for App

We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a ...
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Include voicemail calls in call log

Currently, the call log portion of the app doesn't include calls that resulted in voicemails, even in missed calls. This seems weird. Voicemails can continue to be separated into their own section, but why cant I find the call in the "All Calls" s...
Guest about 3 years ago in RingCentral Phone 0 Under review

Update the Site's Business hours to have the same options as Closed hours.

Not all businesses route straight to an IVR menu. Most actually route to a call queue which is currently not an option.
Rachel Burroughs about 1 year ago in RingCentral Admin Portal 0 Under review

Include Property ware to Integrate with Ring Central

Hi as a company that uses property ware a lot. We need to have a way to synchronize Property ware to Ring Central.
Alberto Pontillas about 1 year ago in RingCentral Web/Desktop App 0 Under review