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ability to disable call recording

PCI compliance requires that any credit card information not be recorded. being able to disable Automatic call recording would allow this tool to be usable on any ext. https://www.pcidssguide.com/what-you-should-know-about-pci-compliant-call-recor...
Joseph Stewart about 1 year ago in RingCentral Phone 0 Under review

remove pop up error message on RingCentral mobile app without updating the the iOS version or removing the account on the phone

so files that are saved to the email account on the phone will not be deleted
John Aporto about 1 year ago in RingCentral Mobile App 0 Under review

To import old messages from another carrier to RingCentral after the porting.

To import old messages from another carrier to RingCentral after the porting.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Update the Site's Business hours to have the same options as Closed hours.

Not all businesses route straight to an IVR menu. Most actually route to a call queue which is currently not an option.
Rachel Brefo-Burroughs about 1 year ago in RingCentral Admin Portal 0 Under review

Include Property ware to Integrate with Ring Central

Hi as a company that uses property ware a lot. We need to have a way to synchronize Property ware to Ring Central.
Alberto Pontillas about 1 year ago in RingCentral Web/Desktop App 0 Under review

Display My Caller ID while on a call

In previous RingCentral DialPad versions, my caller ID remained viewable throughout an active phone call.On this newer version (Web: 22.3.30.1620 2022-09-19 17:44:15), I was hunting for my caller ID while I was on an active call. In the conversati...
Rachel Strand about 1 year ago in RingCentral Web/Desktop App 0 Under review

Update IVR Greetings By Dialing In

We have several departments that need to update their IVR Greetings regularly, and having them have to record the greeting then submit a case is time consuming. It would be beneficial if the IVR Menus would have a PIN that the appropriate users ca...
Amanda Nemeth about 1 year ago in RingCentral Phone 0 Under review

Admin User enable to Reset user extension PIN all at once

Reset all user PIN Code all at the same time without going to each extension in the account.
Armien Lanuzo about 2 years ago in RingCentral Admin Portal 0 Under review

Flip Phone Support for App

We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a ...
Guest about 2 years ago in RingCentral Mobile App 0 Under review

External caller transferred to an extension that would just ring a pager and hang up.

External caller transferred to an extension that would just ring a pager and hang up. We have a phone line displayed outside of our shop that a truck driver can call from their cell phone. The idea would be that the driver enters an IVR menu and ...
Justin Harcrow about 1 year ago in RingCentral Phone 0 Under review