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Fix RingCentral Video camera sending video for Pixel phones when using the RingCentral app

For RingCentral Video calls using the RingCentral app on a Google Pixel phone, the Camera video sent by Pixel phone is scrambled when seen by other participants. Receiving camera video or screen share video on Pixel phones is fine, but when sendin...
Guest over 1 year ago in RingCentral Video 3 Already exists

RingCentral Video Allow participants to point with their mouse

TeamViewer has a great feature, remote pointing, that allows participants to click on the presenter's screen and have the participant's mouse pointer temporarily appear at the desired location. The pointer is large and colored to be noticeable and...
Guest over 1 year ago in RingCentral Meetings & Webinar / RingCentral Video 0 Under review

Bring back gallery view for Files in RC Desktop App

The old version of RC Desktop/Glip used to show thumbnail gallery view when you viewed files. This make it extremely easy to find what you were looking for. With the latest version, you can only view as a list of filenmaes. Not useful if you're se...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Company Wide Call/SMS/Fax blocking

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers...
Guest over 1 year ago in RingCentral Admin Portal 6 Already exists

Upload Pre-Edited Webinar to Platform

This webinar platform is basically useless as a lead generation tool currently. Poor registration options and tracking capabilities along with poor webinar capabilities for on demand webinars with no option to upload a webinar to the platform to p...
James Dombro over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Analytics for Standard users

It seems I have to give admin rights to the portal in order to allow a manager to use Analytics. This is not the best practice especially if the manager loves to make changes that he/she don't care what the consequence is.
Guest over 1 year ago in RingCentral Analytics 1 Under review

Please add the Billing section to the Audit Trail

Recently, somehow our International Dialing feature was turned off, but we were unable to see when that happened or who made that change through the Audit Trail. Support told me that the "Billing" settings are not logged in the Audit Trail, but I ...
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Call Queue Settings

Call Queue setting should be done by the user - not by call q - if you have multiple call q this is very time consuming - you should be able to select call q by user.
Linda Cote over 1 year ago in RingCentral Admin Portal 0 Under review

SLA - How to we set new threshold

How are the SLA calculated - can we set our preferences.
Linda Cote over 1 year ago in RingCentral Analytics 1 Already exists

Live on Facebook with RC Meetings

Please give serious consideration to adding the ability to Facebook Live a Ringcentral Meeting.
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Under review