All ideas

Many companies use individual phone lines to track calls from different forms of advertising or different ad campaigns. Currently, there is not an easy way to see the number of calls per individual phone line for a particular time period. My compa...

My account requires Ring Groups on users due to directing calls to users based on zip codes. My team is getting larger but cannot go past 30 on the ring groups. Also we cannot use simultaneous as we use an outside provider for answering services. ...

One of the things that management would like to have is a list of people that join each session. This would be helpful for all types of web meetings that will be even on past meetings.

Should be able to right-click the RC App tray icon, in Windows, and select your presence status along with being able to accept queue calls. Instead users are required to fully open the RC App and change the status by selecting their profile avata...

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not

Change URL on invitation to a webinar Via social Media such as FACEBOOK, INSTAGRAM and TWITTER,

Is it possible to add the option of filtering calls by time. This will be helpful for our users to narrow down their search through a smaller pool of calls in the logs. Currently they have to go over multiple pages to find the details for a partic...

As per article, https://support.ringcentral.com/article/Calls-to-Unassigned-Phone-Numbers-routes-to-admin-extension.html Calls to unassigned phone numbers will go to the admin extension by default. We would like an option to either disable the num...

Currently, when you hit the phone button on the app, it brings up 3 tabs. Dialpad, recents, voicemail. Allow the ability to decide which way you would like it to be seen. for example, allow recents to be the default instead of dialpad. It allows f...

Use Tasks for assignments and not clutter up the Messages/Conversations which can be used for immediate info sharing while the tasks can be on a separate page. Notifications of Task Due can be in Messages but not the whole box. This should be an o...