Customer Ideas Portal

Hello - in the app on the computer in the message section my circle with my initials was Red and my business partner was green. Then one day the app made us both blue. I called to have it changed back and they said the system generates the colors ...

Normally, with the automated system asking for authentication, and eventually getting a support representative who also has to authenticate me, it usually takes 10 minutes just to get started on a problem. Hoping we can find a way to shorten this....

By filtering your report, since a selection is required it will minimize the number of robot calls which show up in your report.

An IP phone can be configured to work with RingCentral Meetings Rooms according to this link. https://support.ringcentral.com/article/9576.html?language=en_US But no so such option appears to be available for those of us who have chosen (or forced...

As it will give the customers option to select how many times they want the IVR Menu Greeting to play in case the caller will not press anything. As right now its fixed to play the IVR menu 3 times. As some customers will really not prefer to stay...

The customizable and embeddable RingMe button only allows you to specify an IVR or a User's extension. It would be beneficial to allow the call to ring into a call queue. We presently have queues set up for sales team and support team, but no way ...

Give team admins the ability to toggle "users can mute this channel" to allow for fewer notifications on public channels

Any public team should automatically contain all users in a company without having to add everyone manually. Along with this, admins could allow users to mute or not mute notifications of any given public channel.

Would love if teams had an option to disallow posts by non-admins but still allow threads. For example, users would not be making new posts to respond to a management question and therefore sending notifications to an entire channel. They could re...

Would love to be able to add entire user groups to a team, task, event, etc. versus typing out member names.