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Ring Group's in the "Groups" section as an alternative to Call Queue's. Right now they only exist under the user?

Ring Central has Ring Group's under the user section which is very problematic. If a user accidentally changes their call flow via the Ring Central app or even loses power to the phone they can break the incoming call flow for a main number. Ring ...
Nactel Admin 2 months ago in RingCentral Phone 0 Under review

Auto dial operator/extension when picking up handset

It would be useful to have limited extension phone that would autodial an extension ie operator. This would be used in a lobby area where they would need to speak with an operator before entering.
Jericho Datu 2 months ago in RingCentral Phone 0 Under review

Allow for Modification of Voicemail email notifications.

It would be nice to customize the email sent when a voice comes in, we use this for email to case and structuring this would give us more flexibility.
Anne Sullivan 2 months ago in RingCentral Admin Portal 0 Under review

Print Analytics Report

Please add Print option from the Analytics Report
Vanessa P 2 months ago in RingCentral Analytics 0 Under review

Open and save fax in one step.

The prior version of RingCentral gave you the option of opening a fax and saving the fax without having multiple steps. With the new version, you have to download the document, save the document, delete the download then delete the original fax. T...
Anil Thomas, MD 2 months ago in RingCentral Admin Portal 0 Under review

Generic Voice Message idea

allowed you to have several generic voice messages set up. For example, “I’m a management recruiter specializing in ____. I’m working on an urgent search that I’d like to discuss with you. Call me at (___) ___-____.” When you called, if the person...
Butch Sweedar 2 months ago in RingCentral Phone 0 Under review

Upload Corporate Contacts to phone

Uploading corporate contacts to the deskphone would be very beneficial, manually adding the corporate contacts from the phone is a very time consuming process. Even if we would be able to download the contact list and then upload them to the phone...
Brian Clontz 2 months ago in RingCentral Phone 0 Under review

Attach VM Audio file to the email transcription email

Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach th...
Kinnaly Amodio 2 months ago in Developer Platform and APIs 0 Under review

RingCentral Video option and user setting "Notify host when participant joins meeting before host"

When using RingCentral meetings, I would receive an email notification when a participant joined before me for meetings I hosted. This is useful when I am engrossed in a task and fail to keep track of the time. Please add a general user setting an...
Denise DeLange 2 months ago in RingCentral Video 0 Under review

Add email to multiple fax line

why we cannot add/link an email to multiple fax line?
PCG Admin 2 months ago in RingCentral Admin Portal 0 Under review