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a way to restrict what devices the phone app can be installed or used on?

a way to restrict what devices the phone app can be installed or used to
Guest about 2 years ago in RingCentral Mobile App 1 Under review

Transfer incoming call to colleague's voicemail using the softkey instead of their extension on a Polycom device

On a Polycom device, in addition to transferring a call to someone else's voicemail using "*0"+"extension number", we would like to be able to press "*0"+their softkey extension.
Guest about 3 years ago in RingCentral Phone 0 Under review

Allow Speed Dial Pins/Options In The RingCentral App

This would be great when trying to join a call that uses a pin/number password to enter. For instance, you dial a number, and in the options afterwards, you have to enter a pin. On your mobile phone you can enter something like 111-111-1111,,,1234...
Atlas IT about 1 year ago in RingCentral Phone 0 Under review

Ring central reports to google sheets using zapier

I make myself a daily report and I have to click through ring central each day to create report in google sheets. I would like a way to have those metrics show up on one sheet every morning.
Guest about 1 year ago in RingCentral Analytics 0 Under review

Outbound Call being identified as connected or missed.

Currently there is now way to identify if outbound calls are connected to a customer or missed. And since the call length of some calls that are going to voicemail are over 1 minute, it is impossible to filter out all outbound calls that go to voi...
Mitch Detwiler about 1 year ago in RingCentral Analytics 0 Under review

Ability to turn off "What's New" Promotions

My company has been using RingCentral for many years. Every time I use the app, I get interrupted in the process of performing a task by a "click here to..." notification. Not only am I fully aware of the features of RC, it is becoming burdensome ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow Users to log into more than one hot desk phone at a time

We would like to allow our instructors to login to more than one hot desk phone at a time. Being a career tech school, our instructors that have both a class room and a lab. They would like to be able to log into both at the same time, so if someo...
John Wahle, Jr. about 2 years ago in RingCentral Phone 0 Under review

Editing RC meeting as a delegate (on unified app)

we would like our users to be able to edit meetings as delegates using the RC unified app. Looks like you are not able to do that with new RC unified app
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

To have the ability to have no Voice Mail on a call Queue line

We have set up currently a call Queue for our Consumer Lines so that we can see in our reporting if a customer presses 1 for website or orders, press 2 for product questions, etc we can see how many customers have issues in these categories and ho...
Guest about 3 years ago in RingCentral Phone 1 Under review

In Ringcentral for Salesforce app, allow send/ rec of files through SMS.

The sending and receiving of files though messaging already exists in the desktop and phone ringcentral applications. In order to prevent my team from bouncing between apps, please enable this feature in the salesforce integrated app. Thank you!
Guest about 2 years ago in RingCentral Integrations 0 Under review