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Lightspeed webstore integration to Ring Central

https://www.lightspeedhq.com/thank-you/?id=1e899d05 Looking to see how to add Lightspeed store as a part integrating SMS, Email.
Greg Hoffman about 1 year ago in Developer Platform and APIs 1 Future consideration

RC integrate with IVR (Integrated Voice Response) systems for Pharmacy’s?

My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.
Greg Hoffman about 1 year ago in Developer Platform and APIs 1 Future consideration

have multiple extension texts show on 1 text app

my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.
Bulk Dispatch about 1 year ago in RingCentral Mobile App 0 Under review

Increase ease of access to number pad when on a phone call.

For users who deal with a lot of phone menus it would be very nice to either have an option to default to number pad when calling or have a keyboard shortcut.
Reed Adams about 1 year ago in RingCentral Web/Desktop App 1 Under review

RingCentral Contact Centre: Support for Smartphone and Mobile Phone divert

Since the pandemic, one of our contact centres has moved to hybrid working. Agents would like to be able to make and take contact centre calls on their mobile phones, which is currently not supported.
Fraz Hamid about 1 year ago in RingCentral Contact Center 0 Under review

Analytics Report for number of out of Country calls for the year

Trying to figure out how ay calls we have made with softphones and deskphones outside of the US. Need to break it out by countries and number of minutes per county.
Guest about 1 year ago in RingCentral Analytics 0 Under review

DND Reminders

I don't have a physical desk phone and rely solely on the RingCentral Windows app. I typically have other applications running in front of the RingCentral app and since I am only in the RingCentral app a small percentage of my day, often times I f...
Aaron Taylor about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ring Central Queue Manager

Would like to have a Read Only Option for all Features that the Queue Managers have.Giving them the capability to View but not make any changes.
Newton Sloan about 1 year ago in RingCentral Admin Portal 0 Under review

Ability to change the times the prompt is played if caller enters no action

Ability to change the times the prompt is played iff caller enters no action. Currently hard coded at 3.
Island Practice Management about 1 year ago in RingCentral Admin Portal 0 Under review

Calker I’d

will our business name show up on customers Caller id when we call?
Guest about 1 year ago in RingCentral Analytics 0 Under review