my company has different divisions, i am the contact for 2 of them, i would like to be able to receive my text messages through one ring central app. right now, at night, i miss the texts from one of the extensions.
Increase ease of access to number pad when on a phone call.
For users who deal with a lot of phone menus it would be very nice to either have an option to default to number pad when calling or have a keyboard shortcut.
RingCentral Contact Centre: Support for Smartphone and Mobile Phone divert
Since the pandemic, one of our contact centres has moved to hybrid working. Agents would like to be able to make and take contact centre calls on their mobile phones, which is currently not supported.
Analytics Report for number of out of Country calls for the year
Trying to figure out how ay calls we have made with softphones and deskphones outside of the US. Need to break it out by countries and number of minutes per county.
I don't have a physical desk phone and rely solely on the RingCentral Windows app. I typically have other applications running in front of the RingCentral app and since I am only in the RingCentral app a small percentage of my day, often times I f...