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Add quick search to know which CALL QUEUE a user belongs to.

This is important for accounts with 20 call queues, to hundreds. Some users are members of more than one call queue. It is tedious to go to each call queue and check the members if a user is one of them.
Rodolfo Sasabo about 2 years ago in RingCentral Admin Portal 0 Under review

Only number associated with user is visible to him/her

There should be option where when number is assigned to user, he should be able to view and use only assigned number, not have list of all numbers that are there on the main account.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Change company contacts to show direct numbers

The mobile app has it's current contact page show company contacts with their emails for the accounts. I don't see this as very useful as we use other apps to manage emails and would much rather have the direct number shown there instead. I unders...
Marciano Garza about 2 years ago in RingCentral Mobile App 1 Under review

The capability for administrators to control end user's ability to integrate Personal (unapproved) accounts and the installation of Apps (unapproved) within the RC App

In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these syst...
Brad Baggett about 2 years ago in RingCentral Admin Portal 0 Under review

Chrome Extension: ability to keep a session live

Chrome Extension: ability to keep a session live, without any need to login again for longer time on the PC/chromebook even if the PC/chromebook has been shutdown .
Paul Aubert about 2 years ago in RingCentral Web/Desktop App 0 Under review

Change color of indicators

Being able to change the indicator colors from just blue green and red would help people with optical issues like color blindness.
Thomas Taylor about 1 year ago in RingCentral Analytics 0 Under review

Please add a softball emoji

My daughter plays softball and I want to put one up
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Integrate RC Scheduler using outlook.com

We are using an exchange outlook web app that looks like everyone else, but it is private to our server and does not go thru MS365. I need to integrate the ring central scheduler on that platform now that RCM is retiring
Mike P over 2 years ago in RingCentral Web/Desktop App 0 Under review

Silence notification for call pickup when the user is set to Do Not Disturb

Even dispatchers need a lunch break. Currently if an extension is assigned to a Pickup Member for a call queue, notifications that a call is available to be picked up still occur when the ext is set to DND. There is no way to silence the notificat...
Ryan Laughy over 2 years ago in RingCentral Phone 0 Under review

Inbound: Toll-Free vs Local call graph

our account manager provides us with a graph that shows Toll-Free vs Local calls, this is very helpful information. It would be nice to have this accessible at the customer level, it would allow for quicker access so that we do not have to wait fo...
Mike Schimento over 2 years ago in RingCentral Admin Portal 0 Under review