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Inactive queue skipping

When the queue has no active members, it should be skipped, rather than the system polling and confirming that the queue is empty and forcing callers to wait while the system performs that check.
Mike Arneson over 2 years ago in RingCentral Phone 0 Future consideration

Automatic or scheduled sign-off

Individuals who forget to remove themselves from call queues cause an inconvenience when they do so. Calls can be missed, forwarded to voicemail, or left waiting for the next in the queue. If it were possible to schedule one's self to be removed f...
Mike Arneson over 2 years ago in RingCentral Phone 0 Future consideration

Save glip app fax contact using company name

When adding a contact in the glip desktop app, if you enter the company's name under "Company Name", it will not populate when sending a new fax and searching for the name. It will work if you enter the company's name under "First Name".
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Integrate heytaco!

Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
Guest over 2 years ago in RingCentral Integrations 2 Future consideration

Call Park

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...
Guest over 2 years ago in RingCentral Phone 3 Future consideration

Bi-weekly recurrence for events in Ring Central (GLIP)

Can you add an option for recurring to be bi weekly or bi monthly I am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.
Rachael Parkins over 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Dial by last name- 2 letters

We have a manager who only has two initials in his last name. The phone system will not recognize it as a last name because it is only two initials.
Guest over 2 years ago in RingCentral Phone 0 Future consideration

View contacts from RC app and RC phone app to deskphone

View contacts from RC app and RC phone app to deskphone
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Add settings to host debrief or recap call after a meeting - video or call only

You just finished hosting a meeting and you want to grab a few attendees for a quick recap call or recap video meeting. You want to end the primary meeting to stop recordings, drop those unneeded for the recap. IDEA: When you hit end meeting, you ...
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Allow Teams in Glip to use groups as members.

I use a lot of different zaps with Glip. Manually adding users to each team is time consuming. I'd like to be able to assign users to groups and then assign those groups to each Team. That way I can add a new user to a group and have them automati...
Jordan Brewer over 2 years ago in RingCentral Web/Desktop App 2 Future consideration