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Add Acuity Integration with RingCentral Meetings

We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below" "In Acuity (acuityscheduling.com), there is a section on the left nav for Integrations. It is currently integrated w...
Bill Drexler almost 2 years ago in RingCentral Integrations 4 Future consideration

User group access call log of the same user group

☐ I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Support new Microsoft SurfaceProX device

This is the new Surface Pro from Microsoft. It is ARM based, but seems to run 'some' Windows apps. Would be happy with either the app or phone app to start with.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Ability to Save Participants number as Contact for future Meetings if they dialed-in by Phone

Ability to Save Contacts in the RingCentral Meetings, especially for those who joined in by Phone. This will help Host to identify the participants in the future Meetings if they join in again by Phone.
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Ability to forward texts to multiple extensions/numbers

With COVID and curbside checkins, it would be great if when customers arrive, they could send a text to our main number letting us know they are here and we could have that forward to multiple ringcentral extensions/numbers and receive the text on...
Jason Winchester almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Revoke Agent Access to Delete Call Logs

Revoke Agent Access to Delete Call Logs - we do not want agents to have this kind of access as we would want to audit all of our calls
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Mobile Directory Filter

On RingCentral mobile, the contact/directory feature does not have the same abilities as on desktop. For example: On the desktop RC Phone app, I can filter by site so I can see all users in a particular site. Another example is searching on title....
David Moschioni almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Answer incoming calls from Jabra Headset

I'd like the ability to answer and end calls with the Jabra Evolve 75 headsets. As it is currently, you can only answer or end calls from the desktop application.
Sarah Blum almost 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Allow chat to default to "All panelist and attendees" when chat is available to everyone

During webinar meetings (larger, diverse audiences) we have to regularly tell attendees AND type it in the chat reminding them to change the To: to be "To: All panelists and attendees." The default is "To: All panelists" and most attendees do not ...
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Blind Copy Email Invites

Some of the providers in the agency I work with need to be able to send emails without all recipients seeing those email addresses. This protects the identity of clients involved in sensitive matters. Is there a way to do that? Or can a blind copy...
Guest almost 2 years ago in RingCentral Meetings & Webinar 2 Future consideration