Customer Ideas Portal

I would like to use RingCentral Video through my Pipedrive CRM. They integrate with Teams and Zoom.

We take a high volume of in-bound calls and would like to utilize auto answer but there are preselected choices of 0s (too fast, phone doesnt ring), 5 seconds, 10 sec, etc. 5s isnt fast enough as the phone will ring 1-2 times before auto answers g...

We really like having GLIP so we can use this tool to replace two other solutions we've been using for real-time internal text messaging between office and field staff. The issue is that, even with all the notification settings in GLIP, it's still...

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.

It would be very nice to be able to share different marketing message with every client that calls in and to rotate through a list of different marketing messages so if a client calls in multiple times they hear different messages each time giving...

I have synced my Outook365 Contacts and works well so far. It does bring my contact notes over to the address book however it only shows one tiny line.. If this could be put in a much larger text box (multi Line) and RESIZABLE this would be extrem...

sync Contact Directories between CISCO 525G IP Phone and Office 365

There is currently no way to get notification on the RingCentral Mobile app when a call is left in a call queue voice mail. If RingCentral was added as a carrier, an SMS notification could be sent to the call queue member's RingCentral numbers. Al...

RingCentral periodically blocks US numbers due to suspected Fraud. It would help if we received an advance notice of this as well as what numbers are going to be blocked. There are instances where the numbers that end up being blocked are actually...

Process of converting limited extensions to full user extensions is complicated.