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The auto Disposition option needs to change agent to an on -hook aux state

We would like to use the auto dispotion feature but we need the agent rolled into an aux code that would not be available .
Debra Johnson about 2 years ago in RingCentral Engage Voice 0 Future consideration

Canon Webcam Utility not recognized

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Integration with Elliot CRM

Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q
Guest about 2 years ago in RingCentral Integrations 0 Under review

Sync of contacts between Ring Central App and admin portal/soft phones

We are totally frustrated that any new contacts added to through the RC app do not sync with the main repository of contacts in the admin portal or with the soft phones. Even worse, we cannot export from the app so that we can manually update our ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Integration for Voicemails to be added to CRM

Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text....
Natalie Crown about 2 years ago in RingCentral Integrations 0 Under review

Adding Voice conference to All in one App just like Phone app

Currently users Can't use All in One app for Voice conference and calling Team (group) is not optimal when voice conference includes external parties.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow user extension to route call to a paging extension

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Set Waiting Room for limited some users using the same meeting id

Customer wanted to have a feature that once she sent a meeting id link and passcode, for example she have 100 participants, she want atleast 3-5 participants will be on the waiting room.
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

I want to be able to download faxes in batches from the application

It is a lot of work to open my faxes one at a time to be able to download the attachments
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Exact time when the users login to the App

I want to know what time our employees is logging in want to have a way to know the exact time when they logged in to there apps
Guest about 2 years ago in RingCentral Analytics 1 Under review