Skill Notification History report does not show user who uploaded call list when "auto-start" checkbox is checked.
There is a defect, where the Skill Notification History report does not show the User ID when a skill is started by the auto-start checkbox when uploading a call list. Therefore when reviewing the Skill Notification History report, when auto-star...
Allow changing the inter digit timer on desk phone
There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists ...
over 1 year ago
It would be helpful if a link to confirm browser compatibility was sent out beforehand to registrants
This is a comment I received following a webinar we recently hosted: "I experienced great difficulty getting on to the platform. It would be helpful if a link to confirm browser compatibility was sent out beforehand to registrants."
Have a tick box that will enable call recordings on all extensions when they are created. When creating new extensions the recordings are not enabled and the option to enable is a totally different menu, so this is usually forgotten.