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Bring back the list of recent text messages on the phone tab.

I am not sure why you took this feature away in the latest release, but it was an absolutely terrible idea. It is so important to have recent text messages on the same phone panel without have to switch back and forth. You need to bring this featu...
Guest 12 months ago in RingCentral Phone 0 Under review

Add way to link a task to a specific Voicemail

It would be great to be able to assign/forward/make notes on a specific voicemail so that once you listen to it, you can tie an action item/team member/date/task to the actual voicemail. Currently adding tasks/messages/notes among team members see...
Marina Chotzinoff 12 months ago in RingCentral Web/Desktop App 0 Under review

More than 10 third party numbers needs to be added in call forwading

More than 10 third party numbers needs to be added in call forwarding , its very usefull for our helpdesk users who all are working in different shifts.
Guest 12 months ago in RingCentral Phone 1 Already exists

Shopify contact details into RingCentral

Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details w...
Guest almost 2 years ago in RingCentral Integrations 0 Future consideration

CRM Integration with Meadow.

Cannabis industry.
Guest 12 months ago in RingCentral Integrations 1 Under review

Ability to see upcoming meetings beyond 3 days

After this recent upgrade over the past week (October 13, 2021), the Desktop version lost the ability to see your upcoming meetings beyond 3 days. I often schedule meetings well in advance and like to see them on the internal RingCentral applicati...
T Headline 12 months ago in RingCentral Web/Desktop App 0 Under review

Able to print or save in something other than Excel

Please add a feature where you can print and/or save call logs in PDF form. This feature should also include all the information that is presented when initially filtering your desired information. For example, showing the phone number and the dat...
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Tag or Mark Calls to be reviewed in the future

It would be very beneficial to be able to mark a call you have taken or are currently on as a Potential Client, Current Client, Or Neither. At the end of the month it would be easy to gather the statistics of who our primary callers are and what t...
Guest 12 months ago in RingCentral Analytics 0 Under review

Fully formated PDF invoice

Ability to download a properly formatted PDF version of your statement/invoice with RingCentral Logo and all pertinent details.
Guest 12 months ago in RingCentral Admin Portal 0 Under review

Faxing dilemma

We're unable to receive faxes. RC Tech Support believes something is wrong with our account, however, before calling them, while looking online your support pages state that the sending fax machine needs a baud rate of 7200. Most modern fax machin...
Guest 12 months ago in RingCentral Phone 1 Will not implement