All ideas

We have a hotline. It would be beneficial if there was a way to make all calls to the hotline anonymous in the call log for the user and for the system.

I use two different computers during the day and when I switch from one to the other I have to login to the Outlook RingCentral plugin again! What a PITA!

It would be great to have the option to enable alerts for users so that if they are being call monitored by someone they hear an audible alert.

Our receptionist is missing calls/incoming notifications when she is on the phone. Instead of getting all calls, some calls will bypass her and route to Sales. Call to our main number is routing to our reception group, which currently has only one...

By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...

Would like to suggest a way to have different roles for users for a specific department. For example, if Steve oversees a department of 3 people then we can give Steve Super Admin rights just for those three people as opposed to all users.

This is a MUST, and I need it NOW, I'm in contact with support. Currently Limited extension Phone Ring only 4 time, then hang up. I'm many hundreds of then used in retirement and nursing homes. The Problem is 4 ring(20 seconds), don't Give the Res...

Looking for a way to make it possible to schedule daily, weekly etc. audit trail reports to be emailed from the rc admin portal. Using certain filters for extensions, departments, etc.

Looking for a way to limit the scope of the Audit Trail access to only specific departments/teams/extensions without full access to all sites and the company.