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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 7576

List users by last name

You should be able to list users by last name. When you have thousands of users you may be searching by last name.
John Dodd 6 months ago in RingCentral Admin Portal 0 New

Approval for an additional email address for authentication purposes

May we suggest that another email address be added to the account for authentication purposes. Sometimes we need to reset the router so RingCentral sends our very busy doctor the code before individuals in the office can regain use. We switched th...
Quantum Eye Group 6 months ago in RingCentral Web/Desktop App 0 New

Change Date Format When Downloading Audit Trail

When the customer downloads the audit trail via the portal, the date format appears as Month/Day/Year. However, the customer prefers it to be in the Australian format, which is Day/Month/Year. Interestingly, the audit trail displays the correct Au...
Cedrick James Blanco 6 months ago in RingCentral Analytics 0 New

Ability to block multiple phone numbers into Blocked

The number of Spam calls is growing every day.We need the ability to load multiple phone numbers from a file into the Block Spam feature
Ross Lavni 6 months ago in RingCentral Admin Portal 0 New

App Adoption Report

It would be great to have a simple, easy to access report showing the app version used by all users. If this is available now, it's not obvious. If RC is going to force a minimum app version, which is reasonable, it should make it easy for admins ...
Brian Davidson 6 months ago in RingCentral Analytics 0 New

Super Admin Access to Disable Message Thread for Users

This gives them the ability to disallow users to have the IM / messaging feature for internal employees. Garnering control over unnecessary messaging across employees while using the application during and even after work hours. Solely having the ...
Jorge Mico 6 months ago in RingCentral Admin Portal 1 New

integrate the High Level CRM with Ring Central, currently not available

I have roughly 1000 clients currently on the High Level CRM, but the Crm does not integrate with Ring central currently
Travis Mcgowan 6 months ago in RingCentral Integrations 0 New

@mention team inside another team

We currently have a larger group setup for all of our support staff. Because of the amount of noise in that chat, many people turn off notifications, and users know if they want someone's attention to @mention them. That works fine. The feature re...
Jeromy Mallory 6 months ago in RingCentral Phone 1 New

WFM ability to separate scheduling units by role

Departments would like to ability to restrict viewing other departments scheduling units as well as prevent other supervisors from receiving time off requests from other departments. If we could restrict this at the role level this would be great....
Patrick Broderick 6 months ago in RingCentral Contact Center 0 New

Custom rule that can be applied to all the numbers on the account with one click

I have multiple numbers on the account including digital line, auto receptionist and direct number I want to have a feature where I can create a custom rule on the account where I can click it and it will apply on all of the numbers on the accoun...
Iam Kristoff Coloma 6 months ago in RingCentral Admin Portal 0 New