Skip to Main Content

All ideas

Showing 4201

Sip Error Place it on pass options

We have to count every pass and when we make a call it goes through a verification process (Gryphon) prior to the call being mad if it is aproved the dialer will then make the call. If the call has a sip error the system (Engage Voice Dialer) will...
Guest 11 months ago in RingCentral Engage Voice 0 Future consideration

Groups > Call Quesues - "Expand/collapse All" queue members button to save having to click arrow next to each queue

At the moment its not possible to see all the queues that a user is a member of, the work around is to go to the call queues page, expand all the users members list and do a page search for the users name. The problem is you have to click the arro...
Mike Ashley 11 months ago in RingCentral Admin Portal 0 Under review

Contact integration with KarbonHQ

It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)
Guest 11 months ago in RingCentral Integrations 2 Under review

Face Recognition for logging in

Would be way faster than typing in a password
Guest 11 months ago in RingCentral Mobile App 1 Under review

Assignment and tracking of University lessons to users

It would be extremely helpful if we could assign University lessons to users and track their completion.
Tom Barnard 11 months ago in RingCentral Admin Portal 1 Under review

Adding RC users to a conference directly by searching for his mail adress (externals) or name (internals) instead of using invites or links.

Currently additional users can only be added to conferences by sending links, invitations or callouts. I ask for a much easier way. Just searching for an user by his name (for internals) or email address (externals) and than adding him to the conf...
Nico Kühn 11 months ago in RingCentral Video 0 Under review

Notifications from the service web or app that deleting more than 50 contacts are not allowed.

Notifications from the service web or app that deleting morr than 50 contacts are not allowed.
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review

Extract SMS

I am assisting our Legal team with information for a case. One of our users has messages we need to extract, taking screenshots is not practical. Is this something you or someone at Ring Central can help with?
Guest 11 months ago in RingCentral Video 0 Under review

Increasing file size limit for file uploads when submitting a support ticket

File size limit is currently 2mb per any individual file. When requesting debug logs for a specific issue, most system logs are over 2mb by default. Please up the limit to possibly 3mb - 4mb, this should account for most any system log that may ne...
Guest 11 months ago in RingCentral Engage Voice 0 Under review

Dedicated Fax button on sidebar, so can go from adding contact to sending a fax without extra clicks

Once you add a contact, you need to click fax on the sidebar to be able to generate a new fax. There should be a + on the sidebar to be able to fax from any of the sidebar options
Guest 11 months ago in RingCentral Web/Desktop App 0 Under review