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Disabling HUD company-wide

We're all getting tired of everyone else knowing exactly with whom we are speaking and for how long. I.E. getting a follow-up IM with the question, "Will you please call me after you're done speaking with John?" That kind of thing. Too intrusive.
Guest 12 months ago in RingCentral Phone 3 Under review

Turn off notifications for a specific team or conversation

Background: some companies use all-company or department channels that might not be relevant to all users. Alternately, they might have a low-importance or off-topic team to handle non-essential or fun topics. Users might want to prioritize their ...
Sara Kosciolek 12 months ago in RingCentral Web/Desktop App 1 Already exists

User right to change Call Queue Membership ONLY.

This would grant access to select users to be able to change queue members only without messing with the whole Group setting.
Duke Dojcinovski 12 months ago in RingCentral Admin Portal 0 Under review

Random display of Caller ID

Local Touch/Local Connect Local caller ID manipulation gets a better answer rate than a toll free number, but many people are wise to this method of marketing. I have a FL number. If I get a call from a number with a FL area code, I don't answer. ...
TOM Schollmeyer 12 months ago in RingCentral Phone 0 Under review

Automatic notifications for SFTP failed to transfer recordings - Automate retry transfer for failed transfers

For those transferring recordings to long-term storage for compliance reasons, currently the only way to check for failed transfers is to navigate to: More>Apps and Resources> Archiver Beta Then navigate to the third Phone tab, select the Mo...
Guest almost 2 years ago in RingCentral Phone 0 Future consideration

Names for Cell Phone Users in Ring Central Meetings/Video

My organization wants to be able to identify cell meeting call-ins more quickly by name (not manually changing their name). All of our call-in people are RingCentral users, so the feature I am requesting would be for RingCentral to check the cellp...
Guest almost 2 years ago in RingCentral Video 0 Future consideration

Attendees ability to pause live Webinar

The functionally of a live webinar currently as a host can pause the recording of the webinar and then re-start, but if the webinar itself is live, the attendees cannot pause it unless the host actually stops it for a few minutes. We would like th...
Cindy Hubert almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Integrate heytaco!

Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
Guest almost 2 years ago in RingCentral Integrations 2 Future consideration

Call Park

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...
Guest almost 2 years ago in RingCentral Phone 1 Future consideration

Add a KPI on Analytics to have a Disconnect Initiator

I want to request to have a KPI on Analytics for Disconnect Initiator. For us to be inform if the disconnected call happened on our side or on the customer side.
Guest 12 months ago in RingCentral Contact Center 0 Under review