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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 7576

Create and view groups in RingCentral Desktop and mobile app

Right now the only way you can create a group with outside phone numbers is to do so from the RC portal. I want to be able to create a group in my desktop app, so I can send a text to the group from either of my apps.
Donna Archambault 6 months ago in RingCentral Web/Desktop App 0 New

Limitation for ringcentral faxes

Currently displays only 200 faxes, I'd like to request it increases to more.
Kenya Ramos 6 months ago in RingCentral Web/Desktop App 1 New

Sending unlimited SMS to TMobile users

Some of our users are experiencing problems with sending SMS to T-Mobile Users. We would like to have the ability to send unlimited SMS to Tmobile Users
Noah Dankworth 6 months ago in Developer Platform and APIs 1 New

Quickbase CRM

Integrate with Quickbase CRM
Sean McCullough 6 months ago in RingCentral Contact Center 0 New

Call queue texting

1) when will there be a desktop app interface for Call Queues? (not web) 2) when will texting be enabled for Call Queues?
Paul Viellieux 6 months ago in RingCentral Web/Desktop App 1 New

toggle "can monitor" email notification on/off

it is useful because, when creating a call monitoring group, the people in the "can be monitored" tab should not get a email notification regarding who and who isnt in the "can monitor" tab which is information only admins and team leaders should ...
brett helm 6 months ago in RingCentral Admin Portal 0 New

Add and Delete users and user history easier

When an employee leaves we used to be able to delete the employee and then add the new employee under the same phone number. When we deleted the last time we were told we would have to pay for a new phone line. So now when an employee leaves we ch...
Dana Koselke 6 months ago in RingCentral Admin Portal 1 New

Automatic CRM-to-RingCentral Contact Synchronization for Enhanced Customer Recognition

One groundbreaking feature we propose is the automatic synchronization of new contacts between various CRMs, including Jobber, and RingCentral. This would eliminate the manual process of updating contact databases in multiple platforms, saving tim...
Yusof Tahiry 6 months ago in RingCentral Integrations 0 New

Synching of Google Contacts with RingCentral App

I use Google Contacts for my customer list. I have noticed that when I add contacts (in Google Contacts) my RingCentral app does not show them when I receive inbound communications (calls or texts) or on the call list inbox. Only the phone number ...
Jeff Haertel 6 months ago in RingCentral Web/Desktop App 0 New

Access to personal contacts during a call transfer

During a call on the RingCentral application, when the call needs to be transferred to someone else, only the Company directory is available to search in. There is no access to personal contacts or any other group. Please add the ability to transf...
Craig Youngs 6 months ago in RingCentral Mobile App 0 New