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Option to limit number of sent SMS per day

Add an option to limit SMS per user or per role. A cap to prevent sending too many texts.
Valerio Santos over 1 year ago in RingCentral Web/Desktop App 1 Under review

Organize Tasks by Due TIME

In the previous version of Glip/RingCentral App, when you would view all of the tasks, it would organize them by the due time (if there was a due time) and show the due time clearly. This does not happen in the new app. It's caused lots of late ap...
Benjamin Pina over 1 year ago in RingCentral Web/Desktop App 0 Under review

Caller ID - Update All

I am the primary administrator for our company phone system that includes approximately 2,500 employees, each with a unique phone number. Managing Caller IDs is laborious because each employee has 9 or more values that have to be updated (Phone, R...
Guy Griffin over 1 year ago in RingCentral Phone 0 Under review

Enable P2P video between Polycom VVX and CCX series phones

My company has about 2,500 Polycom VVX 601 phones, all equipped with a Polycom video camera for P2P video calls. Polycom is no longer making the VVX series phones, so we're unable to get new phones for new employees, or replacements for broken pho...
Guy Griffin over 1 year ago in Hardware 0 Under review

Option to filter direct numbers from call queues

This is important for people looking to use the call queues to track marketing sources. It would be great to see the source broken out into a graph to see the count of competing ad campaigns that funnel into a central calling group.
Guest over 1 year ago in RingCentral Analytics 0 Under review

Looking to have Messages panel not collapse if the window is resized

Both in the RC desktop app and the browser based app if the window is resized the messages panel (favorites, direct messages) collapses unless the window is resized to be larger. It would be nice to have a toggle option to disable this collapsing ...
Jake Fletcher IT over 1 year ago in RingCentral Web/Desktop App 0 Under review

Person who can "schedule on behalf of" should also have the ability to share the recorded video (in addition to the host)

Person who can "schedule on behalf of" should also have the ability to share the recorded video (in addition to the host). Our Executive Assistants can all create meeting on behalf of their Dept Head; and they can record the video; but they cannot...
Tammie Phillips over 1 year ago in RingCentral Video 0 Under review

Forward voicemail to email size or time threshold

Hello RC, thanks for offering this platform. I would like to suggest a 'threshold' for the voicemail-to-email fowarding feature, so that short messages with no actual voicemail are not fowarded. We receive emails when callers do not leave a voicem...
Andrew Hollis over 1 year ago in RingCentral Admin Portal 0 Under review

Paging system to ring when phone rings either 24/7 or after hours

We have an Employee line that can't be heard unless near the phone This line rings a single phone that often goes unnoticed by our day shift crew and our night shift crew due to loud machinery or not being near the phone. We would like to be able ...
Randy George over 1 year ago in RingCentral Phone 0 Under review

Flatiron OncoEMR Integration

To be able to use ringcentral fax line for inbound and outbound fax for PHI
Ramesh Moolani over 1 year ago in RingCentral Integrations 3 Under review