Skip to Main Content

All ideas

Showing 6554 of 6554

EZLynx Integration

Please integrate EZLynx w/ RingCentral asap. If not, we'll just move to Cicso Jabber for our phone systems. Thank you.
Isaac Rocco over 1 year ago in RingCentral Integrations 1 Under review

Download all outbound faxes sent by all extensions

Admins want the ability to download all outbound faxes sent by all extensions on a Site; from the admin portal website, it's available on individual extensions but not for admins to access on demand. We'd have to log into each account individually...
Jake Fletcher IT over 1 year ago in RingCentral Admin Portal 0 Under review

Looking to see Custom Status in HUD without having to click the profile picture

Users are unable to see the Custom Status in HUD, they can only see in the Message area/if they are sending Messages to each other; this was a feature in the old RC Phone app and we'd like to see it again in this one. Users can click on the profil...
Jake Fletcher IT over 1 year ago in RingCentral Web/Desktop App 0 Under review

We need the ability to disable and lock the use of Personal Meeting ID's (PMI)

Hello, We are needing to disable the use of Personal Meeting ID's and Lock them much like we were able to to this in RingCentral meetings. We are not wanting our users to have the ability to use PMI's when scheduling a meeting.
Luis Perdomo over 1 year ago in RingCentral Video 0 Under review

Phone Status on the Taskbar

Is there a way that you can make the status(available, do not disturb, invisible) reflect in the RingCentral icon on the taskbar - green, red, or gray dot? Sometimes I'd go on Do Not Disturb to wrap up a ticket after a long call. There'd been a fe...
Catherine Asis over 1 year ago in RingCentral Web/Desktop App 0 Under review

Directory lisiting

I only want to list the number I ported over in directory listing rather than the ring central number. My business has been identified by this number for 40 years. I do not want 2 numbers listed. That is confusing.
Jim McCall over 1 year ago in RingCentral Admin Portal 0 Under review

Add an interrupt message when a call is placed on hold

It would be beneficial for us to be able to play a marketing message to our customers that would interrupt the hold music in a similar way that a message can interrupt the music while a person is waiting in a call queue
Jay Lane over 1 year ago in RingCentral Admin Portal 2 Under review

Easily change default audio sources 1-click toggle

Hi. I am looking for a way to essentially set up a "speakerphone button" (or control-key shortcut) when using RingCentral app on my desktop. Normally, I like to use the headset mic and earphones. But sometimes I'd like to use a "speakerphone" --- ...
David Greene over 1 year ago in RingCentral Phone 1 Under review

Wallboards should be a URL link shared with anyone without accessing analytics portal

When you customized a Live report Dashboard and convert it into a Wallboard, it should generate a Public URL that can be shared with anyone so they can click on and only access the Wallboard and not have access to Analytics portal. At any point, i...
Robin Alkeine over 1 year ago in RingCentral Analytics 2 Future consideration

IVR Feature: Pre-pend a message/greeting on the IVRs then resume

Please may we request a feature in RingCentral IVRs to update with a message/greeting before the main IVR prompt is played? Our use case is that during seasonal events our business would like to add a very short message onto all their existing mai...
Fraz Hamid over 1 year ago in RingCentral Phone 1 Under review