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Requested versus Confirmed port date

The portal shows "Requested port date" in the portal, but does not update if the requested port date is changed. For example, if a port date was requested for December 3rd, but the port date needed to be moved to December 16th, the "Requested port...
Melissa Milewski 4 months ago in RingCentral Admin Portal 0 Under review

Changing the app on my phone to silent mode should not change it everywhere

I would like to have the application on my phone to be silent but I would still like to receive calls on the computer and on my extension device as normal not as in silent mode or do not disturb, basically changing the status of the application on...
Mike Aqrawi 4 months ago in RingCentral Mobile App 0 Under review

Create a custom answering rule on Mobile APP

Users should be able to create a custom rule on the mobile up for holidays to forward to a voicemail.
Joseph Gorospe 4 months ago in Developer Platform and APIs 0 Under review

Include incoming number on iOS income-call screen

On incoming calls via the iOS app, all that shows is the "Caller ID" name. A lot of the time, that name is simply the name of a city that the area code is from. The phone number itself is not shown. It would be very useful to see the phone number ...
Allan Fogul 4 months ago in RingCentral Mobile App 0 Under review

Act! CRM

I wish you integrated with Act! CRM
Tague Goodhue 4 months ago in RingCentral Integrations 1 Future consideration

Paying the bill.

It would be great for these who wish to pay their bill with a simple click instead of having to add a card make the payment and the deleting the card. One time payments with using prepaid cards would help.
Robert Sarnie 4 months ago in RingCentral Admin Portal 0 Under review

Enable customers to save their spot in the Queue to have a rep call them back.

Customers would be able to save their spot in the queue and be called back once their number reaches the rep. The customer could continue to do what they need to instead of having to wait until the rep is thru all the calls ahead of them.
Amos Stoltzfus Jr 4 months ago in RingCentral Phone 0 Under review

RingCentral Contact Centre: MAX Agent Windows Application

Please may we request a Windows Application/Service version of the MAX Agent? The Web Application is problematic for users, particularly those who are remote working on laptops as when agents go on break and the laptop goes to sleep, the MAX Agent...
Fraz Hamid 4 months ago in RingCentral Contact Center 0 Under review

Texts Distro - ACO

Same as an Email Distribution list but for texts - One phone number can have multiple users on it to be able to receive a text or send a text. A group of people can receive the one text sent for that specific number but can also send texts to that...
Beatrize Contreras 4 months ago in RingCentral Mobile App 0 Under review

Admin Portal: Report on Poly VVX device DND Status

We have an unleievably high number of support requests that come in advising users are not recieving any inbound calls on their handsets. Upon further investigation and request for photographs we learn that they have turned on DND and forgotten to...
Fraz Hamid 4 months ago in Hardware 0 Under review