All ideas

By default, the "Send Group Text" option is selected and you have to turn it off so that you don't send a group text. Please add ability to change the setting so that "Send Group Text" is NOT selected by default. Yesterday I accidentally sent out ...

When Exporting a list of users- Report should include "user hours"

I would like to see how much time team members have their status on available during the working day.

I have had to go to Google to find out the information about setting up our new phone system, and MANY times the Google information is "out of date". ALSO, the support team has a hard time understanding my questions, and has been little or "NO HEL...

When we Subscribe to the report on one of our Filters it would be great if we get the columns that were selected for that filter. Also would be nice to see how often someone was logged in or toggled into the queues!

I am currently experiencing Fraud by someone using my Ring central Phone number then harasses throughout until I accidentally hit his link we need an effective Fbi tracking capabilities real time links available to combat online fraud attempts

I am receiving 6-8 spam calls each day from a particular range of numbers. The numbers have the same area code and first four digits, but the last 3 digits vary. I cannot effectively manage 1000 (or more) numbers in my block list. The suggested so...

I have two lines coming in to my mobile app. I need to be able to see the caller ID and also the line ID, so I know how to answer the phone appropriately.

Would be great if I could group Queues for overall, aggregate, report filtering purposes. You can currently do user groups.

Add a link to the subscription report to have a ready only view of the web page and tie the permissions to the report recipients. This way the recipient could drill down into each call for more details.