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Ability to disable PMI in RCV at company level

All associates will use meeting ID arbitrarily assigned and password enforced - have system assign them
Rona Orenstein about 1 year ago in RingCentral Video 0 Under review

Need "Press 1 to join" - possesses a security risk of the call being reordered

similar to RCM - RingCentral Meetings, powered by Zoom provides three ways to connect via audio, Dial-In, Computer, or Call-Me. When using the “Call-Me” option, the system will automatically join the audio connection when the dial-out call is an...
Rona Orenstein about 1 year ago in RingCentral Video 0 Under review

Group Tasks are Clunky

When assigning a task to a group, it is not user-friendly for the assignees to mark the task as complete. There are many steps to checking off the task, and it seems like you're doing it the wrong way when really it's the right way. Additionally, ...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Block All Recordings By Extension Number

There should be a configuration switch available for every extension to block ALL recordings associated with that extension - Inbound/Outbound INTERNAL calls and Inbound/Outbound EXTERNAL calls.
Guest about 1 year ago in RingCentral Phone 2 Already exists

Inactivity timer settings

Add the ability to select the time frame that triggers a user's status to go from available to idle/invisible. Make the "inactivity time" a selectable value.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Pull calendar out of video and make it it's own icon

Pull calendar out of video conferencing and make it a separate icon similar to how Microsoft Teams does it.
Craig Miceli about 1 year ago in RingCentral Web/Desktop App 0 Under review

Combine internal messaging with SMS messaging

The iphone and Google phones show the benefit of combining internal messaging and sms in the same app. It would be more intuitive vs having to go to phone for SMS and messaging for internal messaging. Ideally, the app could be "smart" and determin...
Craig Miceli about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add ability to transfer from a softphone to a deskphone

There is a green bar in the softphone app that lets you transfer from a deskphone however the reverse function does not exist.
Craig Miceli about 1 year ago in RingCentral Web/Desktop App 0 Under review

Integrate with Adobe Captivate Prime

integrate with an LMS
Guest about 1 year ago in RingCentral Integrations 1 Under review

The availability of Voicemail to Text Option even if HIPAA is activated.

The availability of Voicemail to Text Option even if HIPAA is activated on the account. This would really help us a lot. It would benefit us not having to listen to every voicemail message we receive if it is being transcribed to us.
Guest about 1 year ago in RingCentral Admin Portal 1 Under review