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Permanent Fix for White screen Issue

Some Users are not familiar with the steps to fix the issue and would not have any idea where to get the information to fix it. Specially when there is an important meeting that needs to be attended using the app it causes inconvenience and dissat...
Ismael Pimentel 10 months ago in RingCentral Video 2 Under review

Bulk download feature for history and invoices

Add a bulk download feature for items like invoices, history etc... Not a difficult fix programming wise.
Murray Galbraith 10 months ago in RingCentral Phone 0 Under review

Encryption for Text Messages

When staff members send an e-mail with numbers, the e-mail is encrypted, blocked, or automatically masks the numbers. Can this be done in the RingOffice Text Messaging feature?
Tommy Lentz 10 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Multiple Language availability for scheduling meeting invites

Hello, One feature missing in the system is the multiple language capability for the schedule meeting invite. As we deal a lot with French companies, this is very important to have the invite in french. It is quite primitive to take the whole text...
Teddy Chan Tin 10 months ago in RingCentral Meetings & Webinar 0 Under review

[External Forwarding] - Choose the caller ID

Currently ringcentral uses "Superadmin" as a proxy-number to call any external forwarding numbers. I'd like this to be changed if possible as an option to select which "available number slot" would "you" like to be used to be displayed as an exter...
Slobodan Cvjeticanin 10 months ago in RingCentral Phone 0 Under review

notifications for texts and phone calls decoupled

Some members of our team would like to be able to get push notifications for text messages, but not calls, after hours.
Nate Bernitz 10 months ago in RingCentral Mobile App 0 Under review

Call pick up using RingOut feature via HUD

We use Thin Clients with a Deskphone. It would be useful for users to pickup calls from other users when not at their desks. In the HUD when a users line/phone is ringing a Call pick up option will appear. Could it be possible that this would work...
Wayne Boyce (Ext:313) 10 months ago in RingCentral Web/Desktop App 0 Under review

Allow users to make a call from a presence line

We have several locations where there are multiple people sharing a classroom. We have a user assigned to the handset and have several presence users on the handset. They are able pickup a call to their extension but unable to use their extension ...
Carlos Couto 10 months ago in RingCentral Phone 0 Under review

Super Admins should be able to delete anything at anytime

other non admin users do post files to RC. These files are constantly being updated by other users and admins creating numerous verisons of the same file. Super admins should be able to go it and delete attached files and links at any time to help...
Ronald Ceniceroz 10 months ago in RingCentral Web/Desktop App 0 Under review

Teams in Contact Center

Have the ability to see Team that I created or a member of. Often enough, you start a Team, but then Close it to reduce the number of teams in view. If a team has been closed, I do not want to start another Team if I had already created one.
Denise Naeck 10 months ago in RingCentral Contact Center 2 Already exists