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LOB Analytics-include more rows per page, allow for longer heights, and give option for breakdowns in trend widget

It would be useful is for the new LOB Analytics if we could make a table widget include more results per page and make widgets height more than 4. For example if we want to make a total leaderboard of a team of 48 people, the current option would ...
Alexander Wade over 1 year ago in RingCentral Analytics 0 Under review

We need and Alarm for Ring Calls. Simple easy settings to alert 10 min till finish with a 2 min warning.

Everyone will benefit by an alarm clock to alert to end of meeting time.
Jamie Harris over 1 year ago in RingCentral Meetings & Webinar 0 Under review

RingCentral App should have "Ring out" feature

All our users currently use the “Ring out” feature in RC Phone to send all outbound calls to their desk phones. Because there is no similar feature in the RingCentral app, users either have to dial out on their computer or force the call through t...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Cost Centre added to Unassigned Extentions

The ability to see which cost centres each licence is assigned to in the unassigned Extensions list. This will enable support to select a licence bought for each cost centre more easily. Currently, we have to go to Billing Items, find an unassigne...
Jess Vale over 1 year ago in RingCentral Admin Portal 0 Under review

need backlight to be on all the time on the phones, when on charger, as was with BT phones our previous supplier

so one can see the time and date and phone is charged
3D Garden designers over 1 year ago in Hardware 0 Under review

Add AI criteria

Add AI analysis to recorded calls as well as recorded videos.
Stephen Shaffer 8 months ago in RingCentral Phone 0 Under review

Public parking extended time

I have several customers that need the public parking hold times to extend from 5mins to 15mins or longer
Winona IT HelpDesk 8 months ago in RingCentral Admin Portal 0 Under review

User(s) currently taking calls in call queue(s) should be notified for incoming calls

Currently in a call queue, when one of the user is on a call and an incoming call comes in, the user currently taking the call won't be notified about the call. Only the other free users are. As a result, there should be an option in the call queu...
Hannah Tieu over 2 years ago in RingCentral Web/Desktop App 0 Under review

Chat in meetings with LIVE translation

Some of our customers don't speak english and it would be great if when we send them the meeting link we could use the chat to communicate and it translate in live time based on what the preference is set to. There's a delay now where one party ha...
Guest over 2 years ago in RingCentral Meetings & Webinar 2 Future consideration

Shared Voicemail Notification

We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would ...
Guest almost 2 years ago in RingCentral Mobile App 3 Under review