Skip to Main Content

All ideas

Showing 7016

iPad Screen Sharing in Meetings. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.

Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that pu...
David Seserman about 1 year ago in RingCentral Meetings & Webinar 0 Under review

add a phone without attaching it to a user.

We are adding a large number of users and phones. It would far quicker and simpler to be able to add the phones in bulk or individually on one page and the assign them to users.
Ian Stanton about 1 year ago in RingCentral Admin Portal 1 Under review

Export contact list

I would like to be able to export or print my contact list as I move from my current company RingCentral account to another RingCentral account for a different non-profit.
Dave Dhuet about 1 year ago in RingCentral Web/Desktop App 0 Under review

RingCentral App for desktop will not show contacts in Manually Created Outlook 365 Contact Folders by Users

I have several users who organize their Outlook Contacts by creating additional folders in Outlook. When contacts are added to these folders, they do not show up in the RingCentral App (desktop version). They do show up in the RingCentral mobile a...
Joe Anderson about 1 year ago in RingCentral Web/Desktop App 0 Under review

Autofill Contacts by Typing Contact Name

The previous app (RingCentral Phone) would autofill contacts if you typed the contact's name. The new RingCentral app does not do that which more or less makes it pointless to have contacts. We are a high volume medical practice and don't have the...
Slabtown (PDX) Tangelo about 1 year ago in RingCentral Phone 0 Under review

Adding a pop-box when an interaction is selected to be evaluated, but has already been evaluated.

Ease of evaluating and refrains from double working.
Kandace Williams about 1 year ago in RingCentral Contact Center 0 Under review

Under the Questions and answers report, ability to pull certain evaluation statuses. (example, remove deleted/new/draft evaluation statuses)

Ease of reporting
Kandace Williams about 1 year ago in RingCentral Contact Center 0 Under review

Under My zone, have the ability to view evaluations by evaluator under the performance monitoring tab.

More efficient ability for Sups/Managers to monitor both who's been evaluated and who is evaluating.
Kandace Williams about 1 year ago in RingCentral Contact Center 0 Under review

Call Park without virtual number

We came from Mitel to Ring. We need the option to park a call on an extension without a virtual number. We had previously with Mitel the ability to park a call on an extension directly so the very next call they picked up would be this call and we...
Shari Hayner about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add Calendar to side desktop instead of workspace

Everyone would be able to see the schedule at a glance to start the day. And know which employee has open time to be booked.
Jay Deerman about 1 year ago in RingCentral Web/Desktop App 0 Under review