All ideas

Would love to have Azure AD auto provisioning be able to assign a phone number in the area code that corresponds with one of these attributes: addresses[type eq "work"].locality String addresses[type eq "work"].postalCode String addresses[type eq ...

This is useful because it lets us filter calls by specific time. Sometimes we want to know if a call was missed because we let it rang too much or because they hung up before we had a chance to answer the call. Sometimes, because of our business m...

The RC App on Android has its own Bluetooth switcher that is separate from the Android system Bluetooth Switcher. When switching from handset to Bluetooth, this requires fiddling with both settings in order to connect the Bluetooth headset. Why ca...

We assemble freelance writers from all over the world into our RC groups. All of the writers are able to see all of the other writers. It would be great if the email accounts were not visible and someone would have to message them in RC which woul...

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application

The old RC meetings rooms had great airplay compatibility. Our employees use it daily in our conference rooms. We are unable to roll out the new RC Video Rooms since airplay is NOT an option yet. PLEASE add it for the next release. Thanks

When agent is making a call & SMS he needs all numbers to reflect the same so it is not confusing to the clients. Right now he is calling from 407-604-0254 and the SMS is coming from 407-723-7163. We tried switching it to the 407-604-0254 numb...

Currently these reports are only available to download (ad-hoc), other reports (performance reports) can be saved and then automatically sent via subscribed. THis would be a great feature for Adoption and usage

It is very cumbersome to adjust the settings for the selective ringing. Today you have to click on Phone Group call pick up Open popout Group call pick up then click on the bell only there you can switch the ringing on or off There should be a swi...

I handle more than one business on RC. I currently have multiple numbers set up with different greetings for each number (under custom rules), that reflects the business they are calling. These numbers all ring to my cell but when I pick up I have...