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Non-Ring Central Numbers Added on Presence

To personalize each employee's experience, if numbers could be added to Presence/preset numbers on their desktop phones, it would streamline the process of dialing the same numbers every day - even if the admin hasn't added them as a company contact.
Danielle Arnold about 1 year ago in RingCentral Web/Desktop App 0 Under review

Insufficient ring volume in main Ringcentral app

Insufficient ring volume in main Ringcentral app Incoming voice calls - Sounds Volume control 100% Select any sound, the volume is barely audible Win 10 Pro, Soundblaster sound card The volume problem applies across all sound options (Monitor spea...
Guest about 1 year ago in RingCentral Web/Desktop App 2 Already exists

skipio

good for scheduling, lead gen and follow up
Guest about 1 year ago in RingCentral Integrations 0 Under review

outlook plugin for RC meetings / rc scheduler

not using outlook 365 just regular outlook. need options for RC meeting plugin and rc scheduler
Guest about 1 year ago in RingCentral Meetings & Webinar 1 Already exists

Adding "Waiting Music" to Webinar Feature for Guesting Waiting for us to start call

When using your webinar feature, it would be nice to be able to play music while attendees wait for us to start the call. It would be even more ideal if we could play the music and still test panelist speaker lines without the attendees hearing th...
Guest about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Engage Voice - Campaign Disposition Rules

We would like to have additional control over passes regarding BUSY system dispositions. Ideally this will add BUSY to the list of selectable system dispositions that follow pass disposition rules set on a campaign.
Paden Cooper about 1 year ago in RingCentral Engage Voice 0 Future consideration

Option Add a non-Cyberdata paging device to the paging group

As per RingCentral article# 5925 https://support.ringcentral.com/article/Paging-Frequently-Asked-Questions.html Only paging device that can be added to the system are CyberData. Requesting to have an option to add an Axis SIP speaker- paging devic...
Roland Angoluan about 1 year ago in RingCentral Phone 0 Under review

would like the system to be able to call a customer as soon as they sign up for our service

It would be helpful so that our customers will know that their application has been received.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Live Reports Call Volume Time Period

We only want to see the missed calls information when we're on business hours. However, since our hours each day aren't always the same, it would be a great help if there was a way to set the hours daily to different time periods. As it is, there ...
Guest about 1 year ago in RingCentral Analytics 0 Under review

Include "Called Number--User Direct Line" variable in Call Handling Template Menu

When making a Call Handling template, you do not have the option to create a condition for "Called Number." This may have a variety of use cases, but in my case, I would like to apply a rule to all users that when a fax is sent to their direct lin...
Guest about 1 year ago in RingCentral Phone 0 Under review