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Correct verbal to text messaging

You need to improve the verbal to text messaging system currently used. Almost all of the text messages have errors, some as much as 20% of the message is incorrect. Examples would be "Getting mentioned does have a wonderful cattle on the status.....
Robert Kern over 1 year ago in RingCentral Phone 1 Under review

need backlight to be on all the time on the phones, when on charger, as was with BT phones our previous supplier

so one can see the time and date and phone is charged
3D Garden designers over 1 year ago in Hardware 0 Under review

Easy to find video preview

It used to be very easy to quickly preview my video before a meeting started, now, I've got to go click through multiple links to get to it. It would be great if there could be an easy to find preview shortcut added to the main screen / toolbar.
Jeffery Wyers over 1 year ago in RingCentral Web/Desktop App 0 Under review

Customize and change ring order of incoming calls on RC desktop/mobile app to another position besides First.

Right now I have the RC desktop app and a physical desk phone. I would like the ability to be able to change the RC desktop app to ring (2nd) in the incoming call order rather than default to the first spot. It forces me to have to toggle it on/of...
Jaime Quinones over 1 year ago in RingCentral Web/Desktop App 0 Under review

RSS Reader

In MS Teams there is a solution to have RSS Feeds posted to channels. That would be nice for example DATEV Update feeds.
Jasper Golze over 1 year ago in RingCentral Integrations 1 Under review

Scheduling tool similar to calenderly or mixmax

I'd love to be able to share my availability in pre-determined time increments with my clients to schedule from. Having a this tool built in with ring would be a huge time saver for me and most anyone that has to schedule meetings.
Curt Rosinski over 1 year ago in RingCentral Contact Center 1 Needs more information

Add list of clients to ring central app so there name appears when they call.

This would be useful as it will allow our sales team to immediatly recognise the people calling them. Effectively in a similar way to how you can add users on the service web but instead allow a csv of client names and numbers to be added to the r...
Oliver Moorcroft over 1 year ago in RingCentral Web/Desktop App 0 Under review

Show Manage queues option for the user in the RingCentral Phone Desktop App

The user should be able to toggle which queues to take calls from within the RingCentral Phone Desktop App in the same way that the Manage Queues option is available in the MVP app
Steve Lambert-Govier over 1 year ago in RingCentral Phone 0 Under review

Reporting on Custom Answering Rules

We have over 430 Custom Answering Rules for our company. We have a custom answering rules for each client so that when they call it goes directly to their Client Service Leader rather than the main office line. We would like to be able to pull a r...
Kayla Urbanczyk over 1 year ago in RingCentral Admin Portal 0 Under review

Robo calls and dropped calls

Please add a feature in the reporting mechanism to filter out robo calls and other calls that drop as soon as you pick up? When I evaluate an employee by the number of calls they pick up vs the number of missed calls, the data looks like she is mi...
Guest over 1 year ago in RingCentral Analytics 0 Under review