All ideas

You need to improve the verbal to text messaging system currently used. Almost all of the text messages have errors, some as much as 20% of the message is incorrect. Examples would be "Getting mentioned does have a wonderful cattle on the status.....

so one can see the time and date and phone is charged

It used to be very easy to quickly preview my video before a meeting started, now, I've got to go click through multiple links to get to it. It would be great if there could be an easy to find preview shortcut added to the main screen / toolbar.

Right now I have the RC desktop app and a physical desk phone. I would like the ability to be able to change the RC desktop app to ring (2nd) in the incoming call order rather than default to the first spot. It forces me to have to toggle it on/of...

In MS Teams there is a solution to have RSS Feeds posted to channels. That would be nice for example DATEV Update feeds.

I'd love to be able to share my availability in pre-determined time increments with my clients to schedule from. Having a this tool built in with ring would be a huge time saver for me and most anyone that has to schedule meetings.

This would be useful as it will allow our sales team to immediatly recognise the people calling them. Effectively in a similar way to how you can add users on the service web but instead allow a csv of client names and numbers to be added to the r...

The user should be able to toggle which queues to take calls from within the RingCentral Phone Desktop App in the same way that the Manage Queues option is available in the MVP app

We have over 430 Custom Answering Rules for our company. We have a custom answering rules for each client so that when they call it goes directly to their Client Service Leader rather than the main office line. We would like to be able to pull a r...

Please add a feature in the reporting mechanism to filter out robo calls and other calls that drop as soon as you pick up? When I evaluate an employee by the number of calls they pick up vs the number of missed calls, the data looks like she is mi...