Skip to Main Content

All ideas

Showing 3888

Integration with ClientBase CRM for travel agencies and tour operators

ClientBase is the largest install CRM in the travel marketplace and being able to integrate calls, IMs etc into each ClientBase record would be very useful. ClientBase has connections for traveler records but also to airline, tour and cruise line ...
Mitch Krayton about 1 year ago in RingCentral Integrations 0 Under review

Microsoft/Google contacts in Salesforce add-on

Now that RingCentral supports voice in the web addon for Salesforce, it would be very useful to support Google & Microsoft contacts. Indeed, Salesforce is usually used by a portion of the customer. Therefore, it is important to be able to cont...
Guillaume WIDMER about 1 year ago in RingCentral Integrations 0 Under review

Maintaining nickname between RingCentral Meetings

There should be an option to save your nickname between RingCentral Meetings so that you don't need to manually change it every time. For example, rather than defaulting to [Name] every time, you should have the option to save it as [Nickname] or ...
Guest about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Please add the "Call Me" Feature from RC Meetings to RC Video

Most video conference software I use has gotten to the point where there's a "call me" widget from the software instead of making me dial in to a number with numerous long sequences of numbers to input (and only with English prompts). The prior so...
Derrick Hensley about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Add Egypt in the International Dial-In for RingCentral Meeting

Add more countries like Egypt in the international dial-in for joining the RingCentral Meeting thru audio.
Guest about 1 year ago in RingCentral Meetings & Webinar 0 Under review

Can you include a feature that allows me to see if calls are made from the mobile app or desktop please?

This is useful because it allows me to diagnose when reps are making calls of very short duration i.e. if they are 'gaming' or if there is another reason for this happening.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Hide folders in Show Unread state

The toggle for showing only unread messages is great, but when you also have folders for organizing teams, it gets very weird. If you toggle to Show Unread, the folders still show. You only want to find the unread messages, but you might feel like...
Rick Case x567 (PT) about 1 year ago in RingCentral Web/Desktop App 0 Under review

Easier way of forwarding phones during business holidays

I seem to get lost in the custom rules. Although I manage in the end, it would be much nicer to just pick multiple different days of the year and say "these are bank holidays / business holidays, do this with the phones..." etc. Rather than add mu...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Synchronize a single address for each Google My Business source connected to the platform

When connecting a Google My Business source to Engage Digital, we would like users to be able to synchronize a limited number of addresses in the "locations to synchronize" field, so that they only receive messages from those addresses, and not al...
Guest about 1 year ago in RingCentral Engage Digital 0 Future consideration

expand search function to find text used across RingCentral

I was looking for a specific email address that received information. However, I didn't know where the email was used and where it was set up. If the search function would allow searches for specific texts across the site, I could have found the m...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review