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Team search in iOS and iPadOS

because, the Mac app (currently running on MacOS Monterey Dev Beta 3) crashes whenever I filter search result to team
Guest over 1 year ago in RingCentral Mobile App 1 Under review

Add robocall blocking to user templates

Currently, robocall blocking must be enabled one at a time for user extensions. It would be easier if this setting (and trusted numbers) could be applied through a user template to many users.
Joe Vita over 1 year ago in RingCentral Phone 0 Under review

Ability to add a contact's extension number to the phone number when inputting a contact on the web version

When inputting a contact through app.ringcentral.com there is no option to add the person's extension without getting an error message. The only way to do this is to open the app on the phone where it will accept the extension by adding * and the ...
Guest over 2 years ago in RingCentral Web/Desktop App 3 Future consideration

Analytics for video usage

It would be great if there was a report in the analytics section that easily showed the percentage of video usage per user for their meetings.
Taylor Ellis over 2 years ago in RingCentral Analytics 0 Planned

Fix Custom Rule Issue for Call Queue Members

Apparently, on September 1, 2020, RingCentral removed the ability to apply custom rules for users in queues. https://support.ringcentral.com/s/article/11205-Call-Queue-Overflow-Call-Handling-Behavior?language=en_US Scenario: User is assigned to an...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add the option to transfer calls directly to voicemail on Unify CPXXX phones.

Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to kno...
Guest over 1 year ago in RingCentral Phone 0 Under review

Allow RingCentral to view shared contacts on a GMail account

If your employer has a list of contacts they use for a job and you want to have access to those same contacts Gmail allows you to "share" them between accounts so that any instant updates to the contact list will be shared between all that have ac...
Guest over 1 year ago in RingCentral Web/Desktop App 3 Under review

Display Corporate Directory as a List Instead of Having to Search

I feel this would be useful for us as we are a small company and having to search for a person just seems like an extra step for us.
Guest over 1 year ago in RingCentral Phone 1 Under review

Integrate with Salespype CRM

Woould allow calling functionality to the CRM.
Scott Magoon 10 months ago in RingCentral Integrations 0 Under review

Integrate into EHR (electronic health record) like Practice fusion

We need to receive faxes into practice fusion and able to call patients and text them from practice fusion
Guest over 1 year ago in RingCentral Integrations 1 Under review