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Upload a video to texts (currently limited by size allowed in upload of MB)

For our business we would like to be able to text videos like we do from our non-Ring Central lines. Currently the MB limit is keeping our business team from executing this function.
Guest about 2 years ago in RingCentral Phone 0 Under review

HandOff Transfer Option

Hi! Can we do a hand off option when transferring the call? There is a merge option but when a person who initiated it ended the call, the phone call ends altogether. Can we do it so that 3 phone calls is together on 1 line for a proper hand off a...
Guest about 2 years ago in RingCentral Phone 1 Under review

answer call from call queue via user's presence

please add a feature where a user can answer a call of another user from call queue.
John Ramirez about 2 years ago in RingCentral Admin Portal 0 Under review

Add Tasks, Events, Files and Notes icons to New Ring Central Left Navigation, Remove the Inbox icon dropdown

Remove the inbox icon from left navigation and add: Tasks, Events, Files, & Notes icons along left navigation. The current inbox creates double the work to get to the Tasks List.
Kirt Moritz about 2 years ago in RingCentral Web/Desktop App 0 Under review

Have Web portal and App display company name if no specific person is listed for contact

For the Web app/portal as well as the admin portal, If a specific persons information is not entered the contact will just display the phone number. Unlike how in the older RC phone app, where if the Company name is entered and no specific person,...
David-Jay Yamaguchi about 1 year ago in RingCentral Admin Portal 0 Under review

Mute All Conversations Within a Folder

I would like to be able to mute all conversations within a folder by one simple click. Over time, I get added to more and more teams that I would like to be a part of but not receive notifications for it. Thus, I end up muting a ton of conversatio...
Tucker Reisig 7 months ago in RingCentral Web/Desktop App 0 Under review

Call Response

Can you amend the type of call responses to drill down further on outbound calling.
Guest 7 months ago in RingCentral Analytics 0 Under review

Status visible on task bar

It would be helpful if statuses were visible on the task bar. That way, when the application is minimized on my desk top, I can see that I have myself in available or do not disturb. I continually forget to double check my status is available when...
Katy Jordan (Corp - Pallas Office) 7 months ago in RingCentral Web/Desktop App 0 Under review

Send email notifications when paging devices' status changes.

We can see the current status by going to "Phones Systems >> Phones & Devices >> Paging Devices". It would be beneficial to receive notifications when the status changes from online to offline or offline to online.
Derek Shirley 7 months ago in RingCentral Admin Portal 0 Under review

Create a Poll Feature

I wish i could create a poll with custom options like on Facebook. It would be used to nail down meeting times and dates, asking a group of people what status they are on, is anyone having issues with... . This is in regards to the CHAT and be loc...
Guest about 1 year ago in RingCentral Analytics 0 Under review