All ideas

We really would love to see our Team have the ability to see their co-workers who are logged in or out of the queue right from their RingCentral app. No need to ask their manager! This would be my #1 request before my other 20 request.

We need the ability to share our Service Desk dashboard to the team. This way we could give them a link (or load on a TV via mounted PC) to view the dashboard. No need to share with public link, but the option would be great!

We want to hae the option to perform call fwd directly on the physical phones. Phone models Cisco 8851 and 6821 have no options to perfrom this basic task.

There is a default value called the Inter Digit Timer on a J139 desk phone. This timer controls the amount of time you can pause while entering a number on the phone before the phone dials the number you've entered. I don't know if it also exists ...

This is a comment I received following a webinar we recently hosted: "I experienced great difficulty getting on to the platform. It would be helpful if a link to confirm browser compatibility was sent out beforehand to registrants."

Currently the exe format of the install seems to have limited command line options and the MSI install is a much larger file. when using tools to remotely push applications to install this becomes a problem. looking for a way (but not limited to) ...

When making and transferring internal calls from the dial pad on the Desktop Application you can't see the users presence status (In a Meeting, On a Call, DND etc.). Being able to see the Users current presence state would improve the user experie...

It would remove most of our incoming call handling costs if we could block all foreign exchange transfer companies, mobile phone companies and energy suppliers. We would happily pay for a service to block a maintained list of these problem callers.

The current situation is dangerous if you receive a call in the car. You get a half baked connection to an unknown caller which you can only get rid of by fiddling with your phone. Not ideal at 80mph. There is an ongoing support thread where multi...

Currently we can add an email to only one user. It would be better to have the ability to add the same email for multiple users. And specially when we're sending those requests through transactional mailing platform like Mandrill/sendgrid.