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Add Logitech Headset support (BETA) to the RC App

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.
Dan Thorne over 1 year ago in Hardware / RingCentral Web/Desktop App 1 Future consideration

Send Text to RingCentral Number through Email

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers. Examples: ########...
Erik Jacobsen over 1 year ago in RingCentral Phone 1 Future consideration

Integrate business impacting alarms in RC portal for proactive action

Business impacting high and critical severity SBC/gateway alarms should be integrated with RC portal to take proactive action and to minimise the outage. From customer stand point, alarm integration would also help to segregate the issue on timely...
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Add the software version on the portal

Add software version on portal so you would know when the portal is updated
Gary Burton over 1 year ago in RingCentral Admin Portal 2 Under review

Automatically send a notification to all participants that a meeting is being recorded when they join

RingCentral should be set up so that all participants receive notification the moment they join when a meeting is being recorded. This way they can choose whether to stay on and be recorded or hop off.
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Future consideration

Allow Call Queue members to change queue status for desktop app

We have two call queues that our internal help desk can be a part of. There is a feature to allow the queue members to select which queue they want to take calls for. This currently only applies to the mobile app, however my team uses the desktop ...
Guest over 1 year ago in RingCentral Phone 1 Future consideration

Ring Central really needs to integrate with a Calendar App.

I have been searching high and low. We have Acuity and there is only a Zapier type of thing but it doesn't do anything to help. This is HUGE Zoom integrate with all Calendar apps.
Jesse Verdi over 1 year ago in RingCentral Integrations 1 Future consideration

Keypad Controls and Voice Recognition Identification for non-RC phones and non-Smartphone Meeting Participants

Although we are paying RC users and hosts for Meetings and Conference Calls, some of our attendees/participants are our customers and are not RC users. As such, they often use a standard landline and not smartphones or PCs to attend our meetings/c...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Future consideration

add video virtual background option to settings

Zoom already has this feature available. Your system is powered by Zoom right?
Guest over 1 year ago in RingCentral Meetings & Webinar 4 Already exists

Free guest account to convert to paid

There needs to be a smoother way to switch over a free account to a paid one. We had some employees that have free guest accounts to be able to chat with our teams. We now wanted/needed to get more numbers we added 2 numbers and was not able to ad...
Sylvester Leach over 1 year ago in RingCentral Phone 3 Under review