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McLeod TMS for RingCentral

McLeod is widely leverage in the transportation industry.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Add Vacation option

Adding a vacation option will automatically disable the phone from receiving calls. this will help with people who have a ring central app and will take the work out from having to disable or dnd the line.
Guest over 2 years ago in RingCentral Phone 1 Already exists

Add a RingCentral Test Room

We would LOVE to see RingCentral add a "test room" feature so that external guests of our meetings can test their permissions before hand in a test environment. Zoom currently has this feature (https://zoom.us/test).
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Please add the Billing section to the Audit Trail

Recently, somehow our International Dialing feature was turned off, but we were unable to see when that happened or who made that change through the Audit Trail. Support told me that the "Billing" settings are not logged in the Audit Trail, but I ...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

QM - Feedback Comments - Punctuation Doesn't Carry Over from Word

A user may need to type their feedback comments into a Word document first and then copy/paste into the QM Tool Evaluation Form. When we copy/paste from Word into the QM Tool, quotation marks and apostrophes disappear.
Jennifer Lewis over 2 years ago in RingCentral Contact Center 3 Future consideration

QM - Calibration Screen – Needs Interaction Dates

Please add the Interaction Date to the Calibration Screen; see screenshot
Jennifer Lewis over 2 years ago in RingCentral Contact Center 0 Future consideration

Add Date & Time to body of an email meeting invite for RC Video

We are looking to have the date and time automatically added to the body of an Outlook email invite for RingCentral Video. This seems to work with RingCentral Meetings, see attached image. We schedule meetings with the RingCentral app
Guest over 2 years ago in RingCentral Video 0 Under review

Admin Report of User Settings

A report that allows admins to view what a user has enabled/disabled in their settings and customizations would be useful.
Bethany Garcia over 2 years ago in RingCentral Admin Portal 0 Under review

Webinar Calendar Invite

It would great if after users register for a webinar the reply the service sends is in the format of a calendar invite, not an email.
Tom Buckley over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Send other users a Salesforce record when you transfer a call using RingCentral for Salesforce softphone

If a user links a call in RingCentral for Salesforce softphone to an existing salesforce record (e.g. account, contact), the user should be able to transfer that record to another user when they transfer the call. Consider the following workflow: ...
Sara Kosciolek over 2 years ago in RingCentral Integrations 0 Under review