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avonni integration

I have a client using avonni with salesforce and wants to know if ring central call center solutions will integrate.
Guest over 1 year ago in RingCentral Integrations 0 Under review

Printing Pdf

Downloading to excel shouldn't be the only option
Guest over 1 year ago in RingCentral Analytics 0 Future consideration

Export of chats in ringcentral for management to show names of individuals engaging in the chat and be able to pull up chats between different members of the firm

Becuse currently the export shows nothing - it only shows what the individuals enaged in and doesn't tell us who is saying what. it's useless for future employment related issues.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Integrate with Anow software

Allow integration with Anow.com for click to call and texting.
Guest over 1 year ago in RingCentral Integrations 2 Will not implement

Allow users to see all events for the last day of the month.

The "All Events" view will not allow you to see all the events scheduled for the last day of any month. The scroll bar on the side will scroll down past where the window ends, and will not display anything after that. This is a problem with both t...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add ability to create Asana task from RC conversation

The outlook app for Asana is OK, it has the elements we need but in execution it lacks some features.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Salesforce Avaya integration

Avaya Cloud Office apps are not showing Salesforce account/contact information or logging communications to Salesforce, which has the RingCentral package. The two need to be integrated so that the Avaya Cloud Office apps can be used by Salesforce ...
Guest over 1 year ago in RingCentral Integrations 0 Under review

Remove Hard Phone Requirement for Overflow/Backup Reception Coverage and Remote Work Needs

Call Queue/custom rule features do not work when a user does not have a hard/desk phone assigned to their account. Reception backup users are unable to take calls on the mobile app or via soft phone unless they have a desk phone. This is a waste o...
Guest over 1 year ago in RingCentral Mobile App 0 Under review

We would like to partition the corporate directory by site

We want to have the ability to limit what shows up in the corporate directory to the site the employee is working out of. Meaning, if the account has 3000 users on it and I work at a site with 50 users I should only be able to locate those 50 user...
Vivian Mitchell over 1 year ago in RingCentral Admin Portal 0 Under review

Add Home Screen with Favorites or HUD to Android and iOS app

currently when I want to call a co-worker from the Android/iOS app I have to either memorize their extension, search their name in our company contacts, or scroll through the company contacts to find them. Adding a Home Screen or even the HUD from...
Adam Rogers over 1 year ago in RingCentral Mobile App 0 Under review