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Schedule a Beep/Bell to emit from paging devices

Want to setup paging devices to have a Bell or a beep on a schedule. This can be used to signal shift or break changes
Travis Hill over 1 year ago in RingCentral Phone 1 Under review

Agent Analytics: Log Agent Queue Uptime

Show how many hours an agent was Active in the queue. It would be fantastic if we could actually set their individual hours somewhere so that I didn't have to do math / search on only those specific time frames but if it was simply "Amt of Hours w...
Josh Mathus over 1 year ago in RingCentral Analytics 0 Under review

Inviting Meeting Attendees

I work on a MAC -- the most updated operating system. When I schedule a meeting -- the integration with the Microsoft Outlook Calendar is such that it is not easily apparent how to invite attendees once the meeting has been scheduled. One has to c...
Janet Haag over 1 year ago in RingCentral Video 0 Under review

Remove account from company directory search

Please allow us to pick and choose what accounts show up in the company account search.
Anthony Carver over 1 year ago in RingCentral Phone 0 Under review

Allow Non Admin role users the ability to download voicemails in bulk

Allow Non Admin role users the ability to download voicemails in bulk . This will saves a lot of time for a user to retrieve the voicemails
Prateek Garg over 1 year ago in RingCentral Admin Portal 0 Under review

Schedule off hours

I would like to schedule off hours so that I don't get phone notifications when I am done for the day of work. This is something Microsoft teams does, and it is super useful. You can schedule times for when you don't want to get notifications, or ...
Dylan Tobia over 1 year ago in RingCentral Phone 1 Under review

We need to have the ability to see the running total of text messages sent/recieved.

Due to the changes with texting and added allotments to accounts, it is imperative that users be able to see a running total of the text messages sent/received in a convenient spot. No user should be required to count text messages or just hope th...
Sarah Christopher over 1 year ago in RingCentral Phone 0 Under review

Ability to export dashboard report to a PDF.

No description provided
Charles Foust over 1 year ago in RingCentral Analytics 1 Planned

Granular permission Rules

Security restrictions be set at a granular level for ACD settings instead of blocking all or nothing (Ex: blocking a team prevents seeing that team in the directory.
Paige Holley over 1 year ago in RingCentral Contact Center 0 Under review

A "jumper" number for others to be able to use so your Caller ID shows up when they call customers (For employees that don't have Ring Central)

We work with Shaw Communications. When we are calling customers, we are able to call into their VOIP system, go the correct way through the prompts, then a dial tone comes on the phone. At this point we dial the customers phone number and its SHAW...
Chris Bowman over 1 year ago in RingCentral Phone 0 Under review