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Add Paging Groups in RC App

We use paging groups to unlock doors in the building. We have SIP relays connected to the doors. If a visitor calls from the entrance, once we disconnect the intercom, we dial *84 and then 14 to unlock the lobby door. If we could have the paging g...
Guest over 1 year ago in RingCentral Phone 3 Future consideration

To allow a user to have the InContact SalesForce agent “lightning” dialer open and functional in multiple Salesforce browser tabs.

When using the SalesForce “Classic” dialer, a user could open a new (Chrome) browser tab with the same Salesforce session, and then open the “Classic” SalesForce Agent InContact dialer on each active Salesforce tab. It is common for our users to o...
Guest over 1 year ago in RingCentral Contact Center 0 Future consideration

Pause followed by additional digits

I called help desk looking for a way to store numbers in phone book that include a phone number followed by a pause and then followed by additional digits. such as how I have my conference bridge stored in my cell phone address book. The help desk...
Guest over 1 year ago in RingCentral Phone 1 Under review

want to edit my fax tone

i want to edit my fax tone on a short sound . Let me explain a little more . i want to remove the voicemail on the fax to a short sound tone.
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Allow users to generate and download their polling results for their own meetings

Currently, this is an admin only function, where polling results can only be generated and downloaded by admins, despite the instructions relayed here. This currently makes it so users have to come to admins to gather results for their own data fr...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Call log for transferred calls

In the "All Calls" section, having a transferred calls section would be helpful. I answer incoming calls. Knowing what I have done with that call would be nice. I have to keep a monthly call log on paper as to who I transferred it to, if I hung up...
Tiffany Leicht over 1 year ago in RingCentral Phone 0 Future consideration

Fix the call dropping when switching to BlueTooth

I also would like to see a fix for the dropped calls every time you connect to Bluetooth. This reduces my mobility in the field as I know if I turn on my truck and the phone connects I will instantly lose the call. That more than anything is frust...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Add an Ignore button so calls can be forwarded while on the Mobile App.

The calls currently ring over any calls I am on and I can't make it stop if I want my customers to be forwarded. I can only select send to voicemail.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Roles and Permission specific template only

Roles and Permission specific template only that only target Roles and Permission and not being included on the current template. Reason behind is the feeling of too much risk using the template that might affect all the accounts settings if it wa...
Ildefonso Ambrocio over 1 year ago in RingCentral Admin Portal 1 Future consideration

Show Specific Meeting Name Rather than Personal Meeting ID in Outlook

When I am scrolling through many recordings of meetings, having them all listed with the same name is not useful. If I can find the meeting on Outlook referencing the right name for my meeting, because I put the right description in the meeting be...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review