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Option to disable email notification for User Detail changes

We are an MSP, and from a Partner stand point we manage Ring Central phones for all our customers. There are some cases where we need to not provide any softphone access and just have them use the physical device, in those cases when the voicemail...
Guest over 1 year ago in RingCentral Admin Portal 1 Future consideration

Add the ability to remove Integrated Calling to iPhone

You have a feature for, what you call, Integrated Calling. You can see it from here. https://support.ringcentral.com/article/9126.html#ReceiveIncomingCall In that link you state that it can be disabled so that the user does not have to see the Rin...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Enabling one press Intercom from Polycom Deskphone

Our current set up on the desk phone allows us to call those employees set up our presence feature. There should be an option to change the settings so that instead of calling the user via one button press it instead intercoms that person.
Brock Kimball over 1 year ago in RingCentral Phone 4 Under review

Show DND status on Desk phone for colleagues to know.

Currently, when setting our desk phones to DND only the user can see the DND status. Other employees cannot see the DND status set. Need an update so everyone in the organization is on the same page as to who is or isn't available
Brock Kimball over 1 year ago in RingCentral Phone 1 Future consideration

Use Ring Central CTI in SalesForce to trigger a meeting invite. Can do it in Saleforce calendar but messy

When in SFDC I would ike to be able to use the CTI to create meeting which I can but then also trigger an invite. If I am copying meeting details link from CTI then go to Calendar , create a meeting from there and paste details into the location a...
Jesse Verdi over 1 year ago in RingCentral Integrations 0 Future consideration

Conference Call: Drop/Remove individuals during call

The ability to remove/drop individuals from a conference call instead of having to end the call for everyone and then call back the remaining individuals.
Travis McCarthy over 1 year ago in RingCentral Phone 6 Future consideration

To be able to fax to a group of contacts instead of adding each contact individually

It will save time when faxing a promo or flyer to many contacts.
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Would like to see the 411 published listin

I would like to see the published 411 listing without calling 411.
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Save call handling ring time

Currently, every time someone logs into a hot desk phone, the phone is set to only ring 4 times or 20 seconds. Our call queues are set to ring much longer than that, but the phone doesn't continue to ring after that. It would be nice to have the a...
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Dial Action Table

Dial action tables are common on phone systems/voicemail systems and could work similarly on ringcentral. Could be a widget or something built under call handling and forwarding that allows users to have a 1-5 or however many options, to put in di...
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration