All ideas

I am hard of hearing and use the longest loudest sounds for incoming texts. Please add sounds similar to Alarm on iPhone. Thank you!

When I log in the following day, open up Ring Central and go to take a call, the client is often bugged out and the call never comes through which If I were one of our customers that just waited on hold for 30 minutes only to find the person that ...

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.

Currently, the "announcement before joining" feature of Ring Central Conference is broken in the sense that there does not have to be any actual audio recorded for it to still then connect the participant to the Conference. This is a HIPAA concern...

Feature Request: Make the Ring Central desktop app able to sync with all integrated databases and ATS software. Situation: I use Crelate.com as my Applicant Tracking Software (ATS). I have hundreds of contacts in Crelate. When I want to use the Ri...

Like Zoom and Skype, when you select a browser window to share, there should be a thick, colored line that should highlight that browser window so you can immediately see which one is actively being shared. This is a basic feature of every other s...

Automated system wide blocking of spam numbers to all extensions requiring no action by customers.

On the service status page (https://status.ringcentral.com/) it would be beneficial to see status regarding the analytics portal. There has been a recent incident of this service being down and it would be nice to see this reported here. Thanks!

I'm building out some complex call routing. Listening to telephony events, and using the Telephony Call Control API, I have the ability to transfer a call to a specific user after doing a quick lookup on our CRM. In the event of no phone number in...

Being able to search for a device or filter to narrow down devices based on their specific requirements. When adding a device to a user in the web interface, there is no search and filter option