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Customer Ideas Portal

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Names for Cell Phone Users in Ring Central Meetings/Video

My organization wants to be able to identify cell meeting call-ins more quickly by name (not manually changing their name). All of our call-in people are RingCentral users, so the feature I am requesting would be for RingCentral to check the cellp...
Guest over 2 years ago in RingCentral Video 0 Future consideration

Integrate heytaco!

Heytaco is a sweet app to reward teammates with tacos and create a fun competition. It would be a great integration for RingCentral Glip!
Guest over 2 years ago in RingCentral Integrations 2 Future consideration

Call Park

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...
Guest over 2 years ago in RingCentral Phone 2 Future consideration

Add settings to host debrief or recap call after a meeting - video or call only

You just finished hosting a meeting and you want to grab a few attendees for a quick recap call or recap video meeting. You want to end the primary meeting to stop recordings, drop those unneeded for the recap. IDEA: When you hit end meeting, you ...
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Feature request: Ability to duplicate the default "all employee group"

The ability to duplicate the default "all employee group" on GLIP would be nice for internal company-wide notifications that are of a different subject matter. Currently, we use the "all employee group" for IT issues only. If I want to create a se...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Import ics Calendar to RingCentral App

It would be great to be able to import a Calendar from an account that isn't Google or Microsoft. Importing an *.ics calendar file would allow us to better utilize the calendar presence feature. Similarly, it would be great to be able to schedule ...
Kyle Heney over 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Separate Hold Music from Call Flip

Putting someone on hold and playing music is acceptable practice and usually a user will tell the other person on the line that they will be put on hold. A call flip however is primary used by the user to leave the office or return to the office w...
Jorge Urbieta over 2 years ago in RingCentral Phone 1 Future consideration

Blind Copy Email Invites

Some of the providers in the agency I work with need to be able to send emails without all recipients seeing those email addresses. This protects the identity of clients involved in sensitive matters. Is there a way to do that? Or can a blind copy...
Guest over 2 years ago in RingCentral Meetings & Webinar 2 Future consideration

Edit "guest" profiles in RC app

I'm trying to edit a "guest" profile in app.ringcentral.com. When logged in, I click on the contacts tab and select a guest contact. Their info comes up - but no option to edit the info. I would like to add a phone number to their guest profile.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add ability to whitelist extensions when block all calls is enabled

When block all calls is turned on for an extension currently you are only able to add area codes and DIDs to the whitelist. This becomes an issue when the same CID is used for all devices, as allowing the CID would enable all devices to call the b...
Guest over 2 years ago in RingCentral Phone 1 Future consideration