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RC OFFICE and RDP (windows)

I have a customer with Wyse station fort employees and MS SERVER 2012. It would be usefull if you support this, whatever if it is with RC phone or app.ringcentral.Com or Chrome web extension
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Please add 24hr format and dd/mm/yyyy date format in the web based new meeting dialog

While the desktop app supports 24hr and country specific date format, the web based new meeting dialog seems to be stuck to US American formats. The date format is MM/DD/YYYY and the time format is 12 hr AM/PM despite having the user account setti...
Antoine Megens over 1 year ago in RingCentral Meetings & Webinar 0 Future consideration

Create task in task via API

Create the many task in a team, then your api allow I can put task id array to update child task of another specified task id
Justin Nguyen over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Adding extra digits to the incoming number

It would be useful to add extra digits to incoming phone numbers displaying on my phone. I found this feature to be usefull (it used to be an option) because it told me right away that it was a business call via ringcentral. I use my phone also fo...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Account data recovery

When an account is deleted there should be a 15 day data retention policy in place in case of mistaken deletion, or for auditing purposes.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Monitor calls/answer calls for others in RingCentral App

We need a way for our receptionists to use the RingCentral App to monitor and answer calls for their department directors. This is only available using the RingCentral Phone however the rest of our institution is using the RingCentral App for desk...
Tracey Lulek over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Fax transmission results to show the direct number instead of main number only + extension number

Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.
Guest over 1 year ago in Developer Platform and APIs 0 Future consideration

Keep Site Filter When Editing User Phones

Option to keep the Sites filter in place when editing multiple phones. Every time I need to change multiple phones and select a Site filter, when I'm finished and click the "Back" button, it brings me back to the list of user phones but clears the...
Nick Rowland Corp over 1 year ago in RingCentral Phone 0 Future consideration

Abandonment Threshold

I don't want to count queue abandons at <30 seconds. They are hang ups and aren't valid in our performance data. Ring Central does not have the ability to set an abandonment threshold. I know that RC is not an ACD, but this should be a standard...
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Pixel Book computer (Google)

For the pixel book computer, I downloaded RingCentral meetings app for my company. For my meetings on Ring Central, I need to share my screen with my clients. Initially, I was able to share, but poorly. Now, when I click on share, my clients are n...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Future consideration