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Dual Caller ID

Have a way to see both the caller's number as well as which specific line the caller has called into
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Email Tracking

A way to track the voicemails that are shared through the email feature you have
Guest over 1 year ago in RingCentral Admin Portal 0 Future consideration

Add Defender firewall rules to the MSI version of RC App

Add firewall rules to the MSI version of RC App Our Cornell users have been getting firewall popups that they consider frightening (see attached). This user reported this occurred after they had FIOS newly installed in their home last weekend. We ...
Dean Eckstrom over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Make a way to see what queues the agents are in from the service portal

Make a way to see what queues the agents are in from the service portal.
Mike Lowis over 1 year ago in RingCentral Admin Portal 0 Future consideration

disable the rollover

We are a small town radio station and we do contests and don't need the rollover feature when giving stuff away. There should be a way to shut off the rollover feature, so as to give a busy signal to our contestants.
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Dial Box Location

Every time I need to dial a number, I have to click the Phone icon at the bottom left, which reveals the Dial Text Box where I then paste the number I want to dial. Could you please put a copy of the dial text box at the very top left of the user ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

RC OFFICE and RDP (windows)

I have a customer with Wyse station fort employees and MS SERVER 2012. It would be usefull if you support this, whatever if it is with RC phone or app.ringcentral.Com or Chrome web extension
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Live Reports

Requesting for this following features: status: "on a call" can be placed on top, currently it's either unavailable or available only if an agent is on a current call, phone number should show in live reports have the ability to change the status ...
Guest over 1 year ago in RingCentral Analytics 0 Future consideration

For Super Admin to access other users Glip messages

For Super Admin to access other users Glip messages
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Allow admin management of virtual background feature for meetings

It would be nice if I could easily deploy a virtual background to all my users and set that background as the default background for them to use in meetings. This would be great so we could easily have a standard virtual background for all our emp...
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Under review