All ideas

I use electronic medical record called Accuro. They have 40000 clients. Other medical records softwares use integration either with windows fax out and in option or internal integration with efax softwares. These softwares include oscar, practice ...

It would be nice when selecting a time frame to be able to select Sun ~ Saturday in addition to last business week Mon~Fri. We can do last 7 days and sort of make that happen with the day of the week we deliver the report, but we'd like to track c...

While we can turn off taking a message, you can't stop one from being forwarded to an extension or (from my understanding) stop texting features of an extension and/or faxing features if someone faxes to the direct dial number of an MVP account. I...

Create a rule to select callers who have withheld their number. Currently you can only input numbers.

I need to have a phone number, that when direct dialed, forwards to the TOP level of the auto-receptionist for our main company phone, so that if we are open, the IVR menu plays and if we are closed, the call is sent to voicemail. Right now, I am ...

There should be a Text messages dashboard in the performance report tab

I would LOVE to go into my case portal and be able to filter on the case headers so I can exclude duplicate/closed cases. I always have to sort to get the most recent cases at the top so I can monitor ACTIVE ongoing cases

If you had a message that didn't retain to you but didn't want to delete it incase you needed to text that person again some day then you can find the messages.

I have several clients who speak Spanish and 2 that speak Armenian. Unfortunately, I can only speak English. I would like to have the ability to chose the language my client speaks and if it is different than English, when I make a call, the syste...

As we might know, it is easier to take contact with people through a Japanese mobile phone number rather than a landline number. Therefore, I propose (as long as it is legally possible) that we implement the use of Japanese mobile phone numbers in...