Skip to Main Content

All ideas

Showing 3888

Make "Post Message Via Email" dialogue accessible at top level team sub-menu

Said simply - make it work the way it did in RingCentral (GLIP) Classic. On the left side nav for teams, there are the three dots for a sub menu for teams. Currently the options are: Mark as unread Open team profile Notification preferences Move c...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add date/time stamp on incoming fax.

Many companies have compliance requirements to have the date/time stamped on every page of a fax when it was received.
Steve Christy over 1 year ago in RingCentral Phone 1 Already exists

Allow admins to deauthorize app/browser logins

Currently, there is no possible way to logout a user from any or all devices other that changing their password. This is problematic.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Reporting | Refused Calls

Separate refused calls to direct line versus refused calls coming from a queue/IVR pipeline on the report Any API integration calls should have a separate description to filter call queues versus calls coming from an integration Include refused ca...
Guest over 1 year ago in RingCentral Analytics 0 Under review

Ribbon Option in Outlook for RC Scheduler Outlook Add-In

With the RC Outlook Plug-in for Windows and Mac, the plug-in had a ribbon displayed on Outlook. Since this feature does not exist with the RC Scheduler Outlook add-in, RingCentral should make the RC Scheduler be displayed as a ribbon instead of ha...
Hannah Tieu over 1 year ago in RingCentral Integrations 0 Under review

Ability to 'watch' / 'follow' a message conversation

It would be handy to be able to watch or follow a conversation so that if someone replies to a message that you are interested in, you can be alerted. Use case: Colleague A writes a question into a team space. You also need to know the answer to t...
Ty Stephens over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add a distinction for personal/work calls via RC App

I work from home and use my cell phone/RC app for the majority of my calls. Aside from seeing my office number, there is not a distinction of personal/work calls. I like seeing the persons number so I can search the account as I am receiving the p...
Guest over 1 year ago in RingCentral Mobile App 2 Under review

Allow adding to contacts from browser call tab

When using app.glip.com from a web browser to make a call. The absolutely ideal time to add the personal being called or calling to contacts etc is while on a call. Please an ability to add to contacts from the phone dial page. All after a call fi...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

The caller ID needs to reflect the office main phone # with the corresponding extension for phone calls and texts

Our clients will be able to recognize who is calling or texting them.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Export Voicemail List to CSV

We're looking for a feature where we can export a specific user's extension voicemails to a CSV for audit.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review