Skip to Main Content

All ideas

Showing 6528 of 6528

Bulk user download with meeting provider included.

It would be beneficial to have a bulk user download feature that has all information downloaded like: Meeting Provider Information, and other information included in the User Details.
Paola Bianca Navarra over 1 year ago in RingCentral Admin Portal 0 Under review

2FA settings per-user instead of per account

Had some major issues with users traveling to different locations using 2FA - support was unable to resolve other than by turning off 2FA for the whole account. Would it be possible to have the 2FA settings be applicable per user / line? Thanks!
Kitsilano Family Law over 1 year ago in RingCentral Admin Portal 0 Under review

Integrate with Bloomerang CRM

We are swtiching to Bloomerang for our CRM company. I asked someone on chat and they told me that Bloomerang is not supported with RingCentral. Any change they might get connected? Bloomerang:
James Estes over 1 year ago in RingCentral Integrations 1 Under review

Be able to change the hold volume

It's way too loud and can't be adjusted.
Amber Simmons over 1 year ago in RingCentral Admin Portal 0 Under review

View Call Map

It would be great to have the ability to view a map of all call routing for a company in a GUI and be able to download it to an excel document to help manage call routing more efficiently.
Edgar Jameson over 1 year ago in Hardware 2 Under review

Avg # of Active Users In A Group

It would be helpful to know what percentage of my sales reps are available to take calls during the day and what hours. This will help us determine staffing levels.
Guest over 1 year ago in RingCentral Analytics 0 Under review

SMS Messaging Short Code and Extension Numbers

Is there a way we can implement a way to successfully unsubscribe from SMS messages from those who use shortcodes that match user's extensions? Example: 80468 is a short code for a company's marketing campaign, but if this matches a users extensio...
Brian Miller over 1 year ago in RingCentral Web/Desktop App 0 Under review

Quantify Number of Connected Calls (From Call Logs)

Call Logs are great that show what calls were connected, but we need to be able to report on it with quantifiable numbers.Example: 10 outgoing calls, 5 connected, 50% connect rate
Guest over 1 year ago in RingCentral Analytics 1 Already exists

Permanent Fix for White screen Issue

Some Users are not familiar with the steps to fix the issue and would not have any idea where to get the information to fix it. Specially when there is an important meeting that needs to be attended using the app it causes inconvenience and dissat...
Ismael Pimentel over 1 year ago in RingCentral Video 2 Under review

Blind Copy Group Contacts - SMS

We need the ability to send SMS to contacts in a group without each recipient seeing the others' responses.
Brooke Palmer over 1 year ago in RingCentral Phone 0 Under review