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STANDALONE OR DOCKED CHAT WINDOW

I notice when chatting with someone, I can't navigate to another area without leaving the chat. can you make it that the chat window can be docked to a corner of the Ringcentral Webapp or Desktop app. Kinda like google does their chat. Thanks.
Guest over 1 year ago in RingCentral Phone 0 Future consideration

Voicemail Messages Retention Period

RingCentral Office voicemail recordings are retained indefinitely until deleted by the end user by one of three methods; RingCentral Service Portal, Google Chrome Extension, or by manually dialing into the voicemail box and deleting the message. A...
Jonathan M Farley over 1 year ago in RingCentral Admin Portal 2 Future consideration

RingCentral Meetings Record Option

RingCentral Meetings, powered by Zoom recording option is a system wide setting. When enabled, all “Hosts” can record a RingCentral Meeting. Allow from a system administrator level the ability to enable/disable RingCentral Meetings recording featu...
Jonathan M Farley over 1 year ago in RingCentral Meetings & Webinar 0 Future consideration

Enable Press “1” to join a RingCentral Meeting

RingCentral Meetings, powered by Zoom provides three ways to connect via audio, Dial-In, Computer, or Call-Me. When using the “Call-Me” option, the system will automatically join the audio connection when the dial-out call is answered. Although th...
Jonathan M Farley over 1 year ago in RingCentral Meetings & Webinar 0 Future consideration

Disable PMI in RingCentral Meetings

RingCentral Meetings, powered by Zoom offers two options for scheduling, and starting a RingCentral Meeting; Generate a Meeting Id or use PMI. Allow from a system administrator level the ability to enable/disable the PMI option for RingCentral Mee...
Jonathan M Farley over 1 year ago in RingCentral Meetings & Webinar 0 Future consideration

User Voicemail PIN

User Roles that do not have “User Info” enabled in User Settings are unable to change their voicemail PIN. Enable user option within the voicemail box when dialing into the voicemail system
Jonathan M Farley over 1 year ago in RingCentral Phone 0 Future consideration

Export text conversations to a PDF or other document.

Being able to export entire text threads could allow us to file information to keep for future use. It would be easier to communicate with clients if we can more easily refer to past conversations.
Guest over 1 year ago in RingCentral Phone 1 Future consideration

Add start and schedule an audio conference to RC Desktop App

There is a start a video conference and schedule a video meeting under new actions of the RC App. The ability should also exist to "Start an audio Conference and Schedule an audio conference" under new actions and include invite with email.
Tracey Lulek over 1 year ago in RingCentral Web/Desktop App 2 Will not implement

Allow two desktop phones to be associated with one extenstion/user

To allow an employee to have a desktop phone in two different locations (i.e. home and office), without having to purchase another user/phone line.
Katie Ireland over 1 year ago in Hardware 1 Already exists

RingCentral Phone desktop sync status when on a RingCentral Meetings

It would be best if the RingCentral Phone application can automatically go to Busy/Do Not Disturb status if a user is engaged on a RingCentral Meetings. This will prevent the RingCentral phone desktop app to ring and route the call to voicemail, i...
Guest over 1 year ago in RingCentral Phone 0 Under review