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Reminder For Groups

A post that comes into a group at a given day or time to remind the group of something.
Guest over 4 years ago in RingCentral Web/Desktop App 1 Future consideration

ability to disable call recording

PCI compliance requires that any credit card information not be recorded. being able to disable Automatic call recording would allow this tool to be usable on any ext.
Joseph Stewart 8 months ago in RingCentral Phone 0 Under review

remove pop up error message on RingCentral mobile app without updating the the iOS version or removing the account on the phone

so files that are saved to the email account on the phone will not be deleted
John Aporto 8 months ago in RingCentral Mobile App 0 Under review

Allow RingCentral App to Place Max Agent Calls on Hold

The RingCentral Phone app could place a call taken by the Max Agent on Hold. This feature does not exist with the RingCentral App. The agent must place the call on Hold via the Max Agent. This poses a certain amount of risk if your agent doesn't u...
Jared Pannell over 1 year ago in RingCentral Contact Center 1 Future consideration

Private Messaging to a Team

I would like the ability for anyone in the organization to send a message to my Service Desk team, that would only be visible to the sender and the team. I want the user to select the team from the directory, and I want my Service Desk Team to all...
Greg Vermilion over 1 year ago in RingCentral Web/Desktop App 0 Under review


While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
Guest almost 2 years ago in RingCentral Mobile App 0 Under review

Update the Site's Business hours to have the same options as Closed hours.

Not all businesses route straight to an IVR menu. Most actually route to a call queue which is currently not an option.
Rachel Brefo-Burroughs 8 months ago in RingCentral Admin Portal 0 Under review

Include Property ware to Integrate with Ring Central

Hi as a company that uses property ware a lot. We need to have a way to synchronize Property ware to Ring Central.
Alberto Pontillas 8 months ago in RingCentral Web/Desktop App 0 Under review

Need help with integration with SHAPE CRM

Need help integrating RC with my CRM SHAPE
Jeff DaCosta 8 months ago in Developer Platform and APIs 1 Future consideration

Display My Caller ID while on a call

In previous RingCentral DialPad versions, my caller ID remained viewable throughout an active phone call.On this newer version (Web: 2022-09-19 17:44:15), I was hunting for my caller ID while I was on an active call. In the conversati...
Rachel Strand 8 months ago in RingCentral Web/Desktop App 0 Under review