All ideas

It would be very useful if any new number added to the account(s) be automatically added to the SMS Campaign otherwise it will be a step administrators will forget to do and the new phone user will not be able to use their text function.

This should match the physical phone settings as well. If I put my phone on DND, it does not show on the phone screen (which the preset buttons should turn red, as it does when someone is on a call) nor on the app to others that I'm busy. I should...

Use Company Fax as Caller ID even assigned to user extension directly We do not want our operator extension to receive the faxes. We want to use our company fax number as caller id even it is assigned to a user extension.

Integration for UC and CC with the hugely popular FreshWorks suite of SaaS applications. This should work just like the new ServiceNow Integrations.

This would be very useful for us as currently we have one person that keeps turning on the auto answer feature with 0 seconds before answering. Therefore they get all of the inbound sales calls which isn't fair on the rest of the company. So would...

Add HoneyBook CRM

Ability to receive One-Time Password/Two-Factor Authentication from Alibaba.com Reference: Bandwidth. Facebook Google Instagram Outlook Twitter Venmo Wells Fargo Tinder Zelle Ameriprise Financial WhatsApp

I would like to have the ability as Admin to upload user profile pics which would populate across our phone system. Right now I can log in to the IP address of my phone and upload pics to the local directory, but that only displays them on my phone.

A carrier lookup bot that displays it on each number for proper fraud verification. I do alot of anti-fraud work and require some as such. I'm sure there's others with the same ambition's to stop scammers. But this feature would be good.

agents are receiving calls while not in the queue on the Bridge console. In the bridge console it require the agent to be a part of the call pickup group in the Belcan queue to answer call while in a call. The issue is when the agent logs out the ...