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Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes.

Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. I have certain users who prefer to have professionally recorded voicemail Outgoing Messages. I wish we could assign those sound files in the Prompts L...
Mike Fish about 1 year ago in RingCentral Admin Portal 0 Under review

How to stop robo caller

We have just switched to Ring Central, but we are receiving robo calls like hell.
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

RC Video migration - need option to change default monitor back to what I had with RC Meetings when screen sharing.

Need an option to change default monitor back to what I had with RC Meetings when screen sharing (center monitor) instead of having to select a different monitor every time with RC Video.
Guest about 1 year ago in RingCentral Video 0 Under review

As a phone service you should have someone available to talk on the phone to service a company trying to pay you for SMS

I am trying to talk to someone at ring central and cannot get anyone and cannot find a way to pay for SMS services etc.
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

Distinguish Look of AWS 80 from AWS 82

Would be nice to be able to distinguish from these two servers. When you have to use both, it can get confusing. Something so small as changing the color of the blue bar on the left would suffice. Make it orange?
Keaton Pope about 1 year ago in RingCentral Engage Voice 0 Will not implement

Separate Onboarding Track for Small Business - One Owner User

One can appreciate the robust nature of your platform that appears to be scalable. But is it? When was the last time you checked your training/university platform for onboarding the sole-proprietorship use case? Please review your platform for use...
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

I do not like the new update, or the new way the events and calender are set up, please change back.

It would help me alot if the update was back to the old version thank you
Shevina Davis about 1 year ago in RingCentral Web/Desktop App 1 Will not implement

if desktop app not enabled then disable queue

When a users desktop app is not activated, this is not reflected in any of the queues they are in, so their extension still rings, can it be set that if the desktop app is not active then neither are the queues
Cliff Aves about 1 year ago in RingCentral Web/Desktop App 0 Under review

Show "TO" information on Dynamics 365 module!

We have 55 phone numbers under one user account. We wrote a CRM module over Dynamics 365 and the RingCentral of Dynamics saved us a ton of headaches. Each phone number represents a client and we use a shared case management system that differentia...
Guest about 1 year ago in RingCentral Integrations 0 Under review

Need standalone app for RingCentral Video like RingCentral Meetings

The standalone Meetings app was perfect for users who do videoconferences all day but do not need to learn to navigate the overly busy RingCentral app. RingCentral Video needs to be in a standalone version like Meetings was.
Catherine Smithmyer about 1 year ago in RingCentral Video 0 Under review