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Custom notification sounds

Several of our staff were disappointed at the change in the join notification from a doorbell to two beeps as it is less noticeable and has caused delay in admitting participants in the waiting room. Allowing users to select which tone they would ...
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Ability to customize contacts list view

The contacts list columns are not customizable. The current design is limited to display contacts by first and last name, only, with phone number displaying below the name. I'd like the ability to customize the view so that I could display by comp...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Customize Play Announcement

Ability to change or customize the Play Announcement
Jessa Remo almost 2 years ago in RingCentral Admin Portal 0 Under review

Ability to share RCV recordings with users outside the orginization.

Some of our users have poor internet so downloading a recording and then uploading it to some cloud file hosting platform is not the best option. If there was an option to share the recording externally, that would cut down on time and bandwidth.
Guest almost 2 years ago in RingCentral Video 0 Under review

Directory lisiting

I only want to list the number I ported over in directory listing rather than the ring central number. My business has been identified by this number for 40 years. I do not want 2 numbers listed. That is confusing.
Jim McCall 11 months ago in RingCentral Admin Portal 0 Under review

Add an interrupt message when a call is placed on hold

It would be beneficial for us to be able to play a marketing message to our customers that would interrupt the hold music in a similar way that a message can interrupt the music while a person is waiting in a call queue
Jay Lane 11 months ago in RingCentral Admin Portal 0 Under review

Post-meetings Ad for RingCentral Meetings

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the browser to existing...
Rona Orenstein almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

RingCentral App Install / Uninstall

As RingCentral updates applications, provide an uninstall tool to remove all / select legacy versions
Rona Orenstein almost 2 years ago in RingCentral Web/Desktop App 1 Under review

RingCentral Office Call Recording

Allow call recording to be enabled or disabled by user or group instead of an account level setting
Rona Orenstein almost 2 years ago in RingCentral Admin Portal 0 Under review

Add Contacts to a Call Queue, allowing for Caller ID instead of generic "wireless caller"

I am a member of the Helpdesk call queue. When our users call using their work cell phone, we only see "wireless caller". Since we know the work cell phone number, I would like to load all those contacts for the Helpdesk call queue extension so it...
Michael Gordon 11 months ago in RingCentral Admin Portal 0 Under review