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RC Phone App for Mobile is very useful for the Secretaries to answer the calls

Ring Central retiring the RC phone app for mobile, and i think so its a very convenient feature for the owners and managers that their Secretaries pick up the call from their phones without disturbing them and handle all the work in off hours. Kin...
Guest over 1 year ago in RingCentral Phone 0 Will not implement

Restore clickable URLs in RingCentral Mac client (even if non-standard)

I updated my RingCentral app on my Mac a while back (now version 21.2.10.452 Web, 21.2.10.949 Mac) and since then, an important feature no longer works: links with a non-.com URL that are posted in rooms are no longer clickable, meaning I need to ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Live Dictation of Phone Calls and Meetings (Speech-to-text)

Speech-to-text dictation of voicemails already exists, but for the benefit of hard of hearing users we would love to see a feature where phone calls could also have dictation in real time. Could be used for meetings as well.
Daniel Raiche over 1 year ago in RingCentral Phone 0 Under review

Start/Stop Voice Call Record Time Logs Details

In OnDemand enabled user is able to start/stop the voice recording. In our process based upon customer request, the user can stop the recording for some time and again start the recording. We need the logs, what time the call got started recording...
Guest over 1 year ago in RingCentral Analytics 0 Under review

Integration with CRM Driver Reach

Interate with a CRM named Driver Reach
Guest over 1 year ago in RingCentral Integrations 3 Future consideration

Report for Host Codes for Administrators

We would like for our Admins to be able to run a report that shows the host code (to claim host in a conference room) for each of our users.
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Ability to edit all extension call forwarding settings on RC app

Creating ticket in behalf of customer asking to have the ability to edit call handling in all extension like what they have on RC phone app. Ability to edit call handling for each users without admin access
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Push SMS notifications to an RC Team

Hello, My company uses a service that only utilizes email and SMS to push notifications. I would like to be able to assign a generic phone number to an RC Team so we can get a notification in said team. Unfortunately, the E-Mail option would just ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Send group SMS on chrome plugins.

We would like to have the group SMS feature to be added in chrome plugins. So we can send group SMS as well on the chrome plugins and not just on the app
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

sms back up

add an option in how to back up SMS/MMS messages.
John Ramirez over 1 year ago in RingCentral Web/Desktop App 1 Already exists