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Disable internal calling capabilities on the RC App to comply with UAE regulations

In the UAE there are strict regulations around the use of VOIP calls. It is possible to restrict external calling but customers have asked for the ability to suppress internal company to company calling too so that they can ensure compliance with ...
Emma Murray over 1 year ago in RingCentral Web/Desktop App 0 Under review

Able to see what RC Application that user are using (Mobile or PC app).

If RC is going to retire or sunset a application the customer need to be able to tell if any of the user are using the retire application.
Bruce Lytle over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Having the capability to add 1,000 call queue members

Having the capability to add 1,000 call queue members, specially to those medical and government accounts.
Jessa Remo over 1 year ago in RingCentral Admin Portal 1 Will not implement

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Conference call reporting

We need to be able to run a report to include calls where the initial caller is connected to someone and then adds another number to the call. We typically record those calls but noticed when trying to find it in the call log, it doesn't show the ...
Mendy Luther over 1 year ago in RingCentral Phone 0 Under review

Disable RC app status of DND for non admin.

To make sure only admin or management can change status to take calls, and should not be available to users/non admin to use DND.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Add setting to suppress prompt to update Windows RingCentral Phone app

When there is a new update available for the Windows RingCentral Phone app, it prompts the user to update it. If you have the app deployed using the ALLUSERS=1 switch, it will prompt for admin credentials to complete the update. It would be nice t...
Justin Dale over 1 year ago in RingCentral Phone 0 Under review

Additional Key Presses in IVR Menu

It would be helpful to be able to have more than 10 Key Presses for our IVR Menu.
Guest over 1 year ago in RingCentral Phone 1 Under review

Requesting to have an option to disable beep tones when ending/disconnecting calls using yealink cordless phones

Requesting to have an option to disable beep tones when ending/disconnecting calls using yealink cordless phones
Guest over 1 year ago in Hardware 0 Under review

Email to Ringcentral converted to SMS

Ringcentral would provide a dedicated email address tied to the account. When emails are sent to this address, they are converted to sms messages sent to the number associated with the account. This is useful for IOT devices where foreign equipmen...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review