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Ability to report on numbers of files shared, tasks created, events created etc. in the Meetings tab of RC Analytics

Whilst we can see information on # of Messages sent, #of teams etc (as per the image attached). It would be great if we can also see further information such as amount of files shared, events created, tasks created etc. This would help us to under...
Ty Stephens almost 2 years ago in RingCentral Analytics 0 Future consideration

Polycom Transfer to Directly Voicemail

You should be able to forward a call directly to Voicemail using a polycom VVX phone without having to change your forward type to blind. Is there a way to add a forward to VM button on the screen?
Guest 12 months ago in Hardware 0 Under review

Integration with iManage

Legal firms in the UK tend to use iManage for their legal document workflows and case management. MS Teams offer a deep integration with iManage and one of our large customers is looking to move message and video to Teams because of this integration
Emma Murray 12 months ago in RingCentral Integrations 0 Under review

Allow automatic speaker to answer extension to extension calls

All users in our office use Polycom phones. When we dial each others extensions, the phones ring and must be picked up by the person receiving the call. With other systems I've used, it is answered automatically by speaker so the receiving person ...
Guest 12 months ago in Hardware 0 Under review

Call log for transferred calls

In the "All Calls" section, having a transferred calls section would be helpful. I answer incoming calls. Knowing what I have done with that call would be nice. I have to keep a monthly call log on paper as to who I transferred it to, if I hung up...
Tiffany Leicht almost 2 years ago in RingCentral Phone 0 Future consideration

Show Specific Meeting Name Rather than Personal Meeting ID in Outlook

When I am scrolling through many recordings of meetings, having them all listed with the same name is not useful. If I can find the meeting on Outlook referencing the right name for my meeting, because I put the right description in the meeting be...
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Save call handling ring time

Currently, every time someone logs into a hot desk phone, the phone is set to only ring 4 times or 20 seconds. Our call queues are set to ring much longer than that, but the phone doesn't continue to ring after that. It would be nice to have the a...
Guest about 2 years ago in RingCentral Admin Portal 0 Future consideration

Email Tracking

A way to track the voicemails that are shared through the email feature you have
Guest about 2 years ago in RingCentral Admin Portal 0 Future consideration

STANDALONE OR DOCKED CHAT WINDOW

I notice when chatting with someone, I can't navigate to another area without leaving the chat. can you make it that the chat window can be docked to a corner of the Ringcentral Webapp or Desktop app. Kinda like google does their chat. Thanks.
Guest about 2 years ago in RingCentral Phone 0 Future consideration

RingCentral for Outlook to Save Click to dial/Click to SMS settings

It's inconvenient to have to constantly set it up each time we log in.
David Smucker about 1 year ago in RingCentral Integrations 0 Under review