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GSM call indication

If you get an direct gsm call on your mobile phone you should get a presence indication, like in a mobile call, in the Ringcentral App.
Helmut Walkner 9 months ago in RingCentral Web/Desktop App 0 Under review

Live Call in show (radio TV etc)

What radio stations etc do when they have a call-in show is, "open the lines" be that 1, 4, 10, etc. A call screener picks up the call gets the person's name and question and adds it to the "green room" were the host can see the callers on hold. W...
Trevor Harrison 9 months ago in RingCentral Admin Portal 0 Under review

Custom Timing for Video Call Scheduling

My HR team schedules interviews in shorter timeframes than just the 00, 15, 30, and 45 minute intervals. They do schedule by 5 minute intervals, but at that point I'm wondering if it could be made possible to just be able to enter a custom time. W...
Mitch Willette 9 months ago in RingCentral Meetings & Webinar 0 Under review

Increase Call Log Download Bandwidth from service.ringcentral.com

I am requesting an increase in the download speed of call logs from service.ringcentral.com. The download speed has decreased substantially over the years and has a significant impact on productivity and QOS. We routinely download call logs with f...
Max Ramos 9 months ago in RingCentral Web/Desktop App 0 Under review

Provide instrutions for users to setup 2FA

I need step by step instructions to send out to the users on how to setup their 2FA after I activate Account Validation for the company.
Ken Doan 9 months ago in RingCentral Admin Portal 0 Under review

Upload pics & maps to the Knowledge Base

For our Call Center to be able to see a diagram of each building and a map w/in each building would be so helpful. Our team is from the Phillipines & it's very hard for them to visualize w/out the pictures in the KB to see & understand.
Sarah Eppley 9 months ago in RingCentral Engage Voice 0 Under review

Allow embedded training videos on portal to be viewed alongside webpage

Your videos for instruction and training at the bottom of the web portal open up in a smaller window that cannot be moved and the only option is to go full screen. There's no way to follow along to apply the information learned from the video to a...
David Chase 9 months ago in RingCentral Admin Portal 0 Under review

Provide Callers options to select the type of music they would like to hear.

N/A
Etzer Dolce 9 months ago in Developer Platform and APIs 0 Under review

Add "Ring to RC Mobile App" to RingOut

Add the option to Ring Out RIngCentral Mobile App to the Ringout options. We have users who wish to use the mobile app but need to click to dial on their PC. Their PC cannot carry sound. Being able to set the RingOut to Point to their mobile app w...
Zach DiFonzo 9 months ago in RingCentral Mobile App 0 Under review

Auto provision phone number from Azure AD City attribute

Would love to have Azure AD auto provisioning be able to assign a phone number in the area code that corresponds with one of these attributes: addresses[type eq "work"].locality String addresses[type eq "work"].postalCode String addresses[type eq ...
iPower Support 9 months ago in RingCentral Admin Portal 0 Under review