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User Can Monitor Calls Even Without a License

Can we have the option to set up a user without a license or digital line to be able to monitor calls? The user does not need to make and receive calls. The sole purpose is to just monitor calls of other users.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Be able to delete missed video calls in app

its annoying to see on dashboard
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Please consider a feature that allows send a hyperlinked pic or logo via SMS

We provide links for our clients to send out to their own clients. It will be very useful to send a quick short and professional button that will take them to their website same as they do through email.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Display Number of new voicemail on the screen of Yealink T57W Prime Business Phone

We have new Yealink T57W Prime Business Phone and we cannot make them display that there are new messages waiting. Ideally I would like to have displayed how many new messages are left in the voicemail and how many messages have been checked/heard...
Guest about 1 year ago in Hardware 0 Under review

Enhance the performance reports to include the graph

Graphs paint a visual picture and this avoids having to import data into excel and manually creating it which is what we are currently doing, for a service paid monthly that can provide this.
Guest about 1 year ago in RingCentral Analytics 1 Under review

Forward a call to another phone, but continue ringing initial phone.

Once a call gets forward to another person, the original person still has a chance to pick up the call.
Guest about 1 year ago in RingCentral Phone 0 Under review

Ability to import contacts from a csv file

Transitioning to RingCentral from another system
Paul Viellieux about 1 year ago in RingCentral Web/Desktop App 1 Already exists

Customer should have the ability to whitelist country without sending CCAF

Customer should have the ability to whitelist country without sending CCAF, since not all were comfortable sharing this information
Wilhelmina Regal about 1 year ago in RingCentral Phone 0 Under review

Archive Messaging as SMS when sent from Text widget

If a user sends a 'SMS' by selecting a Company contact from Text widget it should send out the SMS gateway and provide archiving as normal personal contact. We need this feature to ensure proper compliance of any texting. Or allow Admin to remove ...
Alex Obert about 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

RingCentral Video Plugin/app for Word Press

According to Siteefy.com statistic "42% of all websites on the entire Internet currently use WordPress as their content management system. This number is 36% for top 1 million websites, 20% for top 100K websites, and 14% for top 10K websites respe...
Guest about 1 year ago in RingCentral Integrations 1 Under review