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Fax transmission results to show the direct number instead of main number only + extension number

Currently, fax transmission results only show the main number and extension number. We would like to be able to see the direct number so that will be able to identify which direct number that fax transmission result is for.
Guest over 2 years ago in Developer Platform and APIs 0 Future consideration

Add Job Title to User List Columns and to Filter

It would be nice to have the Job Title field added to the list of fields able to be added as a column in the User List in service web. Also add the Job Title field to the filter so I can filter by all users with the same job title.
Nick Rowland Corp over 2 years ago in RingCentral Phone 0 Future consideration

Set Numbers that can Override Do Not Disturb

Add the ability to configure specific numbers that would override the Do Not Disturb setting. Use case is for someone who is on call after hours for emergencies, who may want to set RingCentral to Do Not Disturb for general calls and messages but ...
Bethany Garcia over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Eliminate the 60 line limit on texts from Desktop App

There should not be a limit of 60 text message lines on the desktop when the phone app is not limited. They should match for seamless transition at any time. This is a very annoying but simple problem to fix.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Operator Extension

Adding option to change Operator extension in RingCentral App
Jessa Remo over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Filter phone items

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.
David Belokonny over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Add link to look up phone MACs for all extensions

I would like to see a link link to just look up MAC's of phones. When I had 1600 phones shipped to me, there was not an easy way to just scan/input the MAC of the phone and see who it belonged to.
Brandon Parker over 2 years ago in Hardware 0 Under review

Password protect when join a meeting/conference

Currently, my Host number and Paritcipant number always the same. This allow someone that already join my meeting to dial-in on my other conferences. This method of meeting should not be use any more. Unless 1, we get a new random Participant numb...
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Already exists

Display full name of contact on inbound calls

When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people ...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Add all Scheduled Meetings on the RingCentral Meetings app

Currently, the RingCentral Meetings app, only shows upcoming meetings that are scheduled by the host. It doesn't show other meetings scheduled by other users. Instead, there should be an option where the RCM app shows the user's own scheduled meet...
Hannah Tieu over 2 years ago in RingCentral Meetings & Webinar 0 Already exists